PROFILE

To obtain a long-term

position now that I have

graduated. I am specifically

seeking a business

environment that offers

growth and future

opportunity.

HEALTHCARE ADMINISTRATION

CLERICAL ASSISTANT SALES

AND MARKETING AGENT

Ariel Gosso

Tampa, FL

adrrxf@r.postjobfree.com

@Ariel-Gosso

651-***-****

WORK EXPERIENCE

Drafted quotes for service, managed customer tickets, and handled customer service inquiries.

Oversaw employee work ethic, and ensured quality

control inspections were completed.

Authorized transactions, ordered supplies, and worked with insurance companies on estimates.

Held a team huddle weekly to ensure the store met

metrics, and employees were on track throughout the quarter.

SALES MANAGER

Firestone 2021-2022

Bankers Life

Licensed with the Florida Dept. of Financial Services. Worked in a call-center environment 2 days a week, and worked face-to-face with clients on Medicare, healthcare plans, and financial securities 3 days a week.

Knocked door-to-door 2 days a week as well to find prospective clients

SALES AGENT

2022

Fulfilled a year long contract for the Minnesota

Department of Health through Rose International. I did this remotely to sustain employment throughout the pandemic.

Collected sensitive health information from patients for data entry, created spreadsheets, and set up essential services for families in need.

After 3 months I was promoted to project coordinator, where I then also helped gather employee metrics, solved IT issues, and ensured lines of communication were open between team members.

CASEWORKER & PROJECT COORDINATOR

MN Dept. of Health 2020-2021

PATIENT SERVICES REP & CLINICAL ASSISTANT

Aspen Dental 2019-2020

SKILLS

- Very proficient with

technology, able to learn new

programs promptly.

- Well versed with Microsoft

programs such as Excel, Word,

and Teams, as well as

programs such as Salesforce.

- Previously contracted to

help multiple healthcare offices

with social media presence,

and office organization.

Managed patient files, and answered calls

Ran insurance information, and contacted insurance companies for claims

Cleaned clinical rooms, poured models, fabricated dental prosthetics, and assisted doctors when necessary.

WORK EXPERIENCE CONT.

Oversaw staff work ethic, set staff productivity goals, led 1-on-1 meetings regarding performance and morale.

Ensured the store was clean and up to expectations, performed quality control inspections on shipments, Opened and closed the store, handled banking paperwork, and cash tills.

Coordinated with my management team where we wanted product placed, how the store should be laid out for sales, and holiday times, and if we were on track for sales metrics.

I left because my location was set to close during rebranding transition.

MANAGER & PROJECT COORDINATOR

Big Lots 2017-2018

Winning Publications Tax Law

Collected retainer payments, as well as book order payments, helped ship orders,

Scheduled appointments, answered calls and emails, faxed legal paperwork

Tracked clients on spread sheets, and completed data entry.

Worked here part-time on and off throughout the years, maintaining a good relationship with the owners.

CLERICAL ASSISTANT

2016-2019

Began as server/bartender while in school, and was promoted to assistant manager to help with evetns. Managed catered events like banquets, weddings, and company dinners.

Oversaw staff work ethic.

Helped input liquor and beer orders, cleaned, organized, ordered supplies, helped with scheduling, and oversaw customer experiences.

Opened and closed, and handled cash tills and banking paperwork.

ASSISTANT MANAGER

Rafters Event Center & Lakes Restaurant

2013 - 2017

EDUCATION

- 3.7 GPA

- Dean’s list recipient

- Honors Magna Cum Laude

- Recognized for academic

excellence by DND Business

Honors Society.

Bachelors of Science in

Business Administration

Metropolitan State University

2012-2021

- 3.7 GPA

- Dean's List Recipient

Associates of Science in

Business

Century College

2017-2019

VOLUNTEER

EXPERIENCE

5 years volunteer experience in

dental clinics as a clinical

assistant. These duties include

lab work, perio-charting, and

administrative tasks such as

running insurances. Because of

this experience I am well versed

in HIPAA and OSHA.

High School Diploma

2009-2012

Daegu High School - Daegu,

South Korea

- 3.2 GPA

- Honors Recipient

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