Personal Assistant Customer Service

Michael Rodriguez

House Manager with an ability to work in a fast paced environment. Well organized and pro cient at multitasking and prioritizing. Good communication skills with experience working with a diverse group. Corprehensive Interpersonal skills. Strong customer service aptitude. 16050 Hart St. Van Nuys, CA 91406 (818) 667 - 3295 **************@*****.*** WORK EXPERIENCE

Personal Assistant (Intern) — Intern

Hollister Co. — Brand Representative

Construction — Construction Supervisor

11/2017 to 02/2022, Malibu, CA

• Support, plan, and implement home organization

• Liaise with construction and gardeners of property grounds to upkeep home's exterior

•Manage pets feeding and extensive medications, dog-sit when teams are traveling

•Greet, host, and prepare for high-level VIP guests

•Coordinate with security and manage deliveries

•Run errands for employers

•Worked closely with homeowners to set and exceed household goals

•Respond quickly to duties as assigned

• Display excellent communication skills

•Maintains utmost discretion

11/2019 to 12/2019, Woodland Hills, CA

• Cashier

• Cash Handler

• Maintain store clean

05/2020 to 12/2021, Santa Clarita, CA

•Maintain project administration in a correct and timely manner Dunkinʼ — Assistant Store Manager

EDUCATION

Santa Monica College — Majoring - Business Administration & Kinesiology Moorpark College — Majored in Business Administration

•Ordered materials and equipment

•Employee training

•Installation

•Ability to read construction blueprints and store elevation drawings 10/2021 to Present, Woodland Hills, CA

•Assisting the store manager in all aspects of the store management process

•Assisting with the administration of the store

•Effectively delegating and managing the team

•Managing employee schedules and conducting performance reviews

•Providing leadership and guidance to the team

•Driving the sales and pro tability of the store

•Ensuring the store meets all safety standards

•Building and maintaining a high level of customer experience

•Resolving customer service issues and complaints

•Developing and maintaining relationships with customers, partners and vendors

•Ensuring a clean and visually pleasing store environment

•Building and maintaining a positive work environment for all associates 07/2022 to Present

06/2019 to 08/2020

Contact this candidate