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Data Entry Customer Service

Location:
Lake Forest, IL
Salary:
45,000
Posted:
July 17, 2022

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Resume:

KATHARINE MARIE OLNAS

adrrqo@r.postjobfree.com

*** ****** ******

Lake Bluff, Illinois 60044

Home phone 847-***-****

EDUCATION Eastern Illinois University, Charleston, IL

Bachelor of Science, Applied Engineering & Technology, May 2008

College of Lake County, Grayslake, IL

Associate of Arts, December 2005

SKILLS Professional

Training in

oElectronic Control Systems

oManufacturing Management

Proficient in

oCAD & Solid Works

oGraphic Design

oPhoto Shop, Illustrator, & In Design

oDreamweaver & iWeb

oMicrosoft Office

Personal

Highly organized

Detail oriented

Bilingual

Charismatic

EXPERIENCE Quill

Order Processing Representative, November 2017- May 2018

Data Entry (100-150 tasks per day)

Utilized internal database to organize, sort, and edit orders

Handled customer service disputes

The Silo, Lake Bluff, IL

Server, March 2016 – January 2018

Take food and drink orders

Process payments and handle cash

Customer service

Cleaning

Bernard & Company, Palatine, IL

Receptionist/Marketing Specialist, March 2014 – November 2014

Kept regular phone contact with editors of major trade journals and magazines, selling them on visiting our clients’ events and running our press releases

Sent numerous marketing campaign e-mail blasts to editors and prospective clients

Translated advertisements into Spanish for our Spanish-speaking nations’ books

Kept client and publication files organized in multiple filing cabinets and online in Google Drive

Read journals and magazines to which we subscribe, in search of client appearances

Worked trade show booths and coordinated interviews between editors and clients

Mail sorting, copying, and filing

Dick’s River Roadhouse, Mount Prospect, IL

Server, October 2012 - May 2014

Served food and beverage

Handled cash

Cleaned up and closed down

CDW Corporation, Vernon Hills, IL

Computer Configuration Technician, July 2008 - January 2011

Installed memory, hard drives, video cards, processors, CD-ROM/DVD drives, sound cards, network cards and other various peripheral hardware

Imaged multiple computers and installed various software programs

Delivered custom asset-tagging services, including RFID tags to identify capital

Configured monitors, printers and custom hospital carts to customer specifications as stated in AS400

Laser-etched custom images onto various brands of laptops and desktops

Basic troubleshooting and networking the computers up to the common domain

HONORS Epsilon Pi Tau – Technology Honors fraternity

Order of Omega, Rho Lambda, and Gamma Sigma Alpha

Walter A. Klehm Industrial Technology Award recipient (2007) Honors Research Thesis completed (2007) on Holography and Promotions

ACTIVITIES Zacharias Sexual Abuse Center: Volunteer Advocate 2005 - Present

Alpha Sigma Alpha Sorority: Women’s Empowerment 2006 – 2008



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