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Sql Developer Customer Service

Location:
Sangrur, Punjab, India
Posted:
July 17, 2022

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Resume:

RESUME

Sandeep Kaur

E-Mail: adrrqj@r.postjobfree.com

Mobile No: +919*********

Professional Summary: -

Total 10.2 years of experience in telecom domain

Currently, working as a PL/SQL developer to deliver new requirements

Technical expertise in PL/SQL programming, Unix scripts

Strong analytical and logical skills - the ability to resolve issues in a high-pressure environment.

Good communication and interpersonal skills.

Highly motivated with strong commitment to quality and Customer service.

Automation of tasks using Unix shell scripting and PL/SQL procedures

Education: -

Degree

University

Year of Passing

%Marks

Master of Computer Application

P.T.U, Jalandhar

2012

75.27%

Master of Computer Science (IT)

Punjabi University Patiala

2011

72%

Technical Skills: -

Operating Systems

Windows/Unix systems

Languages

PLSQL, SQL

Databases

Oracle 10g,11g

Tools & Utilities

PL/SQL Developer, SQL*LOADER, Putty, Winscp

Working Experience: -

1.Tenet Computer & Communication Private Limited 11 May, 2012 to 28 June, 2020

Projects Profile: -

1.

Project Name: BSNL CDR Rollout Telecom

Client

BSNL

Role

O&M support issues and Clarity Application Admin

Location

Client site BSNL Office, Panchkula

Designation

Senior System Executive

Duration

11 May,2012 – 28 June, 2020

2. Whale Cloud India Private Limited 29 June 2020 to till date

2.

Project Name: BSNL CDR-1 & 2 Rollout Telecom

Client

BSNL -PAN India

Role

PL/SQL Developer &AMC

Location

Gurgaon

Designation

Senior System Engineer

Duration

28 June, 2020 to till date

Project Description: -

The project involves the integration of various systems such as the Customer Relationship Management (CRM),Inventory management(Clarity/OSS),Payment Management System (PMS), Billing, Call Detail Record (CDR) based Convergent Billing System for India’s largest telecom services provider. The CDR based system caters to better and more efficient Rating and Billing systems as well as a complete revenue assurance system.

Responsibilities: -

•Delivering new services in the existing BSNL system

•Requirement Analysis, solution design and implementation

•Scheduling, monitoring and optimizations of the different processes

•Performed Export/Import activity

•Performed Archival & purging activity for Clarity database.

•Create and maintain users, roles and privileges.

•Maintaining Users with Access privileges in different Situations

•Query Analysis & Dependencies management

•Writing packages, procedures, function, trigger as per the requirement.

•Worked on Performance issue related database and query level.

•Involved in Database sizing, Capacity Planning.

•Configuration & maintenance of application server.

•Writing shell scripts for Automatic Health check reports, archive alerts etc.

•Monitoring the lock processes, releasing locks in case of resource blockage and Gathering statistics.

•Direct interaction to users & client & to fulfill their requests ASAP.

Personal Details: -

Name

Sandeep Kaur

D.O.B

7th-June-1989

Email Id

adrrqj@r.postjobfree.com

Marital Status

Married

Passport

Valid, till 2026

Location

Gurgaon

Contact Numbers

Mobile: +91-946*******

Nationality

Indian

Date: 17.07.2022

Place: Gurgaon (Sandeep Kaur)



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