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Customer Service Payroll Supervisor

Location:
Caaguazu, 3400, Paraguay
Posted:
July 16, 2022

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Resume:

Debbie Didier

*** **** **

San Dimas, CA ****3

909-***-****

adrrlt@r.postjobfree.com

Sweda Company: Payroll/HR/Benefits/Accounts Receivable: 7/31/17 – Current

Payroll processing – Full Cycle.

HR – maintain employee files.

Benefits – maintain Medical/Dental files.

Accounts Receivable – Maintain customer files, set up new customers, process credit applications, collections.

MULTI SALES INC.: ACCOUNTS RECEIVABLE/Credit Manager: 8-07-2012 - 7-27-17

Billing, Collections, Credit Management and New Account set up:

Review invoices for accuracy, collection calls, cash application, daily GL balancing of cash to GL/Banking. Deposit checks

through online banking.

Respond to credit requests.

Maintain customer’s accounts update system, address, phone, credit card and contact information.

Print and mail invoices.

End Day: close out register and credit card sales.

Heavy phones provided outstanding customer service and negotiation skills.

Assist customer service with account information.

General Accounting

Positive Pay for A/P and Payroll checks.

CKE RESTAURANTS INC.: ACCOUNTS RECEIVABLE Collection Supervisor 10-22-99 - 3/09/12

Supervised a staff of 9.

7 collectors and 2 cash applicators overseeing collection activities.

Collecting an average of 30 million a month with over 4k accounts, responsible for monthly closing reporting,

Reconciliation’s monthly AR reviews with legal counsel & Finance VP's worked daily with legal counsel daily.

Distribute weekly aging reports work with 3rd party collection agency when needed.

Mentor / assist collectors to improve collection efforts. Heavy phones provided outstanding customer service and negotiation

skills.

General Accounting

CKE RESTAURANTS INC: PAYROLL 3-11-88 - 10-21-99

On 3/11/1988 transferred to the payroll department.

3/29/1991 was promoted to Senior payroll clerk taking on more functions garnishments paying taxes.

9/01/1996 took on a newly purchased company Taco Bueno responsible for applying for new Fed and Sate ID accounts.

System set up and payroll process beginning to end. Est. of 4K employee's on the payroll.

In 1997 took on another newly purchased company JB's Rest. With a payroll of 6K

Responsible for the reporting of all taxes in 7 states, paying taxes for bi-weekly payroll, qtrly and yearly.

Completed all employment history requests.

In 1998 promoted to payroll supervisor. CKE purchased another company = Hardee's Foods that was twice the size of CKE

which the payroll for Hardees was over 50k employees. Supervised staff of 20.

Worked with HR maintaining company policies and labor laws were followed. Maintained high confidentially on payroll and HR

function’s.

New Hire packets, Benefits and vacation/sick accruals.

Full bi-wkly Payroll processed beginning to end, bonus cks, on demand cks / Garnishments / Taxes / HR / Benefits, heavy

Phones handled all payroll questions provided outstanding customer service.

Implemented system update to PeopleSoft.

CKE RESTAURANTS INC.: OPERATIONS 9/07/77 - 3-10-88

Started as part-time 2 hrs a day as a counter person while attending college

started working more hours and took on more responsibilities, new restaurant programs

Would travel to other restaurants to help train employees on the new programs/products.

Promoted to General Manager on assignment 7/20/85. Became an All Star Team Member

in which we would travel to new restaurants and assist in the training of employee's and provide support for the

Smooth opening of the restaurant.

Any special events where VP's were going the All Star Team would be there to provide any type of support needed.

Accomplishments:

Received Star Performer award in 2002

Assisted in documentation of all AR/Collection processes for SOX.

Implemented 2 system upgrades. In Payroll and AR.

Education

High School diploma

Mt San Antonio College Studied Aviation / General studies

Various Seminar's for Collection/Credit Management

Various Classes on Management Skills

Various HR Classes

Computer skills

MS Word / Power point

Excel

AS400

Infinium

PeopleSoft 8.8

Great Plains

Solar/Eterm



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