Sales Associate Customer Service

ie OPHELIA JAKES

**** ********* ** *** ***, San Anto!

Professional Summary

work well as a part of a team through flexibility, open communication and compromise.

provide total commitment to colleagues, clients and the organization as a whole. uphold

high levels of confidentiality, initiative and personal/organizational integrity. am also able to

adapt quickly to new job duties and procedures with limited training and supervision.

interact well with people at all levels regardless of their cultural, economic or social

backgrounds. The positions have held required meeting deadlines with quality results

through time management and attention to detail which allowed me to continue achieving

high levels of productivity and efficiency through planning, prioritizing, and multi-tasking.

Skills

e Errorless typing ability consisting of e Work great alone or with a group and

35-40 wpm considered a very organized individual.

e Able to operate cash registers and e Well rounded in the area of precious and

knowledgeable of cash handling Semi precious stones.

procedures e Former business owner

e Great attitude, mission and customer

focused, problem solver, very good

listener

Experience

Owner 03/2014 to 01/2015

Ophelia's Creations — San Antonio, Tx

¢ Customer Service

e Sales

e Finances

¢ Money Handling

e Merchandising

¢ Stock

Jeweler 03/2013 to 03/2014

Susan Shaw -— San Antonio, Tx

e Made handmade Jewelry

e Filled Many Orders

¢ Select and acquire metals and gems for designs.

e Wire wrapping

¢ Create new jewelry designs and modify existing designs

Sales Associate 10/2011 to 03/2012

Aafes Exchange -— San Antonio, Tx

¢ Customer service duties

e Register

¢ Merchandising

¢ Maintained store merchandise

¢ Sales

Sales Associate/Jeweler 02/2011 to 07/2011

Jungle Gems -— Halaiewa, Hi

e Provided extensive customer service to everyone.

¢ Maintained store merchandise

¢ Opened store facility

e Responsible for jewelry displaying

e Designed, repaired and constructed handmade jewelry.

Sales/Assistant 08/2007 to 08/2009

Friendze — San Antonio, Tx

e Performed manager's duties

e Responsible for securing daily money deposits

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