Retail

DeVon Fowlkes

*** ****** **.

Thomson, Georgia **824

Cell: 706-***-****(primary)

E-Mail: **********@*****.***

********@******.***

Summary

Seasoned Librarian trained in multiple content areas related to library operations and collection analysis. Advanced knowledge of automated library

systems.

Reliable and friendly Library Assistant who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a

satisfying shopping experience.Retail Sales Associate versed in merchandising, display design and customer relations.

Hard working and energetic manager and top-rated sales associate with more than 2 years leading dynamic sales teams in fast-paced markets.

Highlights

Basic clerical knowledge

Approachable

Dedicated team player

Team leadership

Excellent time management

Barcode scanning

Reliable and dependable

Positive outlook

Accomplishments

Fulfilled all supervisory duties when the Store Manager was on vacation or otherwise busy. Routinely helped as many as 25 to 30 customers each day in a high-volume retail outlet. Experience

December 2006 to October 2007

Savannah River College Augusta, Georgia

library assistant

Maintained an inventory of contents for the rare books and archives collections. Replaced worn labels and barcodes to keep materials in good physical condition. Reshelf books to maintain a neat and tidy reading area. Answered patrons' questions at the circulation desk. Coached students, faculty and staff in the use of electronic, print and internet resources. Developed and enforced circulation policies and procedures.

January 2008 to August 2008

WAL-MART N. Augusta, South Carolina

Unloader

As an unloader working for Wal-Mart my main objective from day to day was to as a team unload the merchandise truck. Randomly the team and I

would have one of us on the truck and the rest of the team pulling freight from the line. Sometimes there were more and one truck needing to be

unloaded and we were given a certain to unload each truck. Oftentimes our goals were met and other times they were not due to several factors.

After the truck is done and lunch breaks are taken, the team and I then help the stocking team with work loads.

October 2008 to January 2009

Food Lion Durham, North Carolina

Cashier

Excelled as a front end team member. Greeting each customer with a warm smile. Inquiring to individuals after shopping if they enjoyed their

experience and find items easily. Thanking people for shopping and to return. February 2010 to March 2012

FREDS Augusta, Georgia

Operations Expert

Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Described use and operation of merchandise to customers. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Verified that all merchandising standards were maintained on a daily basis. November 2012 to February 2014

Toys "R" Us Augusta, Georgia

Sales Associate

During my time here my primary responsibility was to assist guests with their layaways. Doing so meant setting up new layaways and retrieving those

that were ready to pick up the guest. Towards the end of seasonal time I also began register training to become a cashier as well.

February 2014 to June 2014

The Home Depot

Freight Team Member

While working at The Home Depot my primary functions were to SCAN OUTS on Mondays and Thursdays. Other days of the week the team and I assisted the sales associates with stocking merchandise on the shelves and unloading older items from the overhead stocking area. I was also educated in the paint department. Learning how to mix paint samples and even actual 5 gallon buckets for customers. Helping customers with their questions they may have about the functions of different kinds of paints, stains, and sprays.

November 2014 to May 2018

Wal-Mart

Sales Associate (Electronics Department)

My basic day to day included assisting customers with any and all questions and concerns about products. At the beginning of each shift I would help other associates stock items on the shelves. After that the remainder of my shift consisted of cleaning, making sure the shelves were neat and clean. Helping each customer make their purchase at the register.

Tech support to some customers with cell phones was a significant part of my daily routine. September 2018 to April 2019

Advance Auto Part Distribution Center

General Warehouse Worker.

Daily my assignment was to gather my equipment to begin scanning. Upon scanning merchandise for relocation to a different area of the facility I would move onto the next designated places for more scanning.

April 2019 to January 2020

TROC

Wireless Sales Expert

While competing for commission sales and still earning an hourly rate converting consumers from their current or otherwise prepaid cell phone service provider, in a fun and fast paced environment. Learning more about time management during a slow day of the week, I would offer my services to help customers to better understand services provided by our company. January 2020 to August 2021

WALMART

Team Associate (Electronics & GM Depts.)

Being a team associate for WALMART required the willingness to learn, assist, and above all else provide the very best customer excellence. Many daily tasks needed to be done.Like: setting weekly modulars. Stocking the shelves in several areas of the store. Oftentimes having to take on a leadership role when required. As up for a challenge, taking on that role with knowhow and skills instilled within those who helped train me.

Education

2006 Academy of Richmond County High School Augusta, GA Diploma

May 2006 Academy of Richmond County HS Augusta, GA

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