HENOK NEGASSI

Mobile Number: +** (0-747*******

Email: adrr30@r.postjobfree.com

Address: Ockendon, Essex

PROFESSIONAL PROFILE:

First class degree achieved in Electrical and Electronics Engineering with excellent organisation skills gained through combining part-time work and studies. Looking to apply my knowledge and technical abilities in Electronics Technician opportunity.

Key Skills Gained:

Complex Electronic circuit design

Project management life cycle

Software C++ Arduino IDE

Microcontroller programming (Arduino Mega, Wi-Fi shield)

Matlab simulations and Mathematics

Microprocessors Arduino Uno

Fusion 360 3D drawings

PCB layout

Digital control System

PuTTY Terminal

Structural Component Design, Prototype, testing, Installing and Maintaining Hardware and Software

System analyse and design

Communication technologies

Managing networks

Cisco Packet tracer

Data Analysis

Schematic Drawings

VHDL

SCADA

Fiix (CMMS)

Technical knowledge and Experience:

Apply relevant technical documents, Industrial plans and safety awareness to ensure that the work is performed correctly and safely.

Experience in electrical and electronics components, designing, prototyping, Coding assembling and installing.

Manually tested electronic circuits, diagnosed and isolated malfunctions to component level, and determined solutions with schematic and troubleshooting guides

Comfortable on carrying out industrial work activity.

Pay detailed attention in finding machineries improvement and increase reliability.

Respond to problems and diagnose equipment breakdowns.

Career Summary

Ocado Engineering Technician, Purfleet – CFC5 January 2022 – Present 2022

Key responsibility

Primary technical problems responder in related to station machines, up to 200 resolved daily

Responsible on Ocado Robotic maintenance, up to 10 tickets resolved daily

issuing and uploading daily activity report to Fiix (CMMS), providing clarity to management on the service provided

Providing mechanical and electrical engineering maintenance for conveyer belt e.g. faulty motor rollers, Sensors, jamming and congested route

Making sure Robotic maintenance guidelines, procedures and safety are followed diligently

Amazon Associate, Tilbury – LCY2 September 2018 – Present 2022

Key responsibility

First line problem solve responder in product related issues, up to 200 resolved daily

Customer related issues, up to 30 tickets resolved daily

Issuing daily activity report providing clarity to management on the quality of service provided

Ensuring no delays in the customer package delivery by meticulous process ownership, damage reduced by 10%

Piassa Plus Net, London – Finsbury Park September 2017 – January 2018

Outline:

Reporting to a manager, providing 1st and 2nd IT support at Piassa net.

Key responsibility

Identify user issue, diagnosing problems and delivering workable solutions for customers, 95% of IT issues resolved

Installation of hardware and software including printers, PC’s and OS’s

Ensuring that network performance remains optimal

Delivering customer support range of devices from laptops and desktops to printers and smartphones, up to 20 customers per day

EDUCATION / QUALIFICATIONS:

London Southbank University September 2018 – 2021

Electrical and Electronics Engineering – Achieved First Class Honours Degree

South Essex College, Southend September 2014 – June 2018

IT – Networking and Systems support Diploma 90 Credit BTEC Level 3 Year 2 – Distinction*

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