Janai Rice

Southfield, MI *****

adrr15@r.postjobfree.com

+1-248-***-****

I believe that I would be a great asset to the team because I am very team oriented but I can also achieve anything by myself. I have the ability to adapt very quickly and I am more than willing to learn all that is needed to perform the task at hand. I'm highly engaged and genuinely love providing solutions for those that need assistance.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Caregiver

Assisting Hands Home Care - New Hudson, MI

December 2021 to Present

• Monitored blood sugar

• Assisted residents with dietary needs

• Experienced in operating Hoyer lifts

• Wellness checks

• Assisted with transportation

• Assisted with bathing and grooming resident

Production Operator

Webasto - Plymouth, MI

March 2021 to January 2022

Operate machines

Sheet Metal Worker

Giffin Industries, Inc - Auburn Hills, MI

January 2020 to March 2020

Determine layout of systems, measure, mark, punch, cut, drill, paint, shape, or straighten sheet metal. Medical Screener

CSL Plasma - Oak Park, MI

July 2019 to January 2020

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Customer Care Representative

DTE Energy - Detroit, MI

September 2018 to April 2019

Resolve payment issues and provide details about energy assistance Assist customers with power outage information

Help prevent energy theft

Promote continuous improvement

Leverage technology to meet and anticipate our customers’ changing expectations Professional Tax Preparer

The Tax Experts - Southfield, MI

December 2017 to May 2018

Prepare tax returns for individuals or small businesses. Interview clients to obtain additional information on taxable income and deductible expenses and allowances. Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

Marketing Consultant

Capital Michigan - Troy, MI

May 2017 to December 2017

Cold Door to Door Sales

Sales Associate

Metro PCS(Authorized Retailer) - Detroit, MI

April 2015 to May 2017

Delivering exceptional customer service by meeting and greeting the customer, Data entry, sharing product knowledge with customers while making recommendations, adding new customer accounts, consistently meeting company goals, and cash/card handling. Education

High School Diploma

Southfield High School - Southfield, MI

September 2010 to June 2014

Skills

• Data Entry

• Sales

• Tax Preparation

• Customer Care

• Call Center

• Customer Support

• retail sales

• Data Entry

• Microsoft Word

• Customer service

• Medical Records

• Vital Signs

• English

• Computer literacy

• CRM software

• Cash handling

• Clerical experience

• Leadership

• Outside sales

• Office experience

• Tax experience

• Medical terminology

• Warehouse experience

• Communication Skills

• Time management

• Caregiving

• Hoyer Lift

• Senior Care

• Microsoft Excel

• Microsoft Powerpoint

• Personal Assistant Experience

Certifications and Licenses

CPR/AED

May 2022 to May 2024

Assessments

Customer focus & orientation — Proficient

May 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Highly Proficient

May 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Sales skills — Proficient

December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Attention to detail — Proficient

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Retail customer service — Highly Proficient

June 2021

Comprehending and responding to retail customer needs Full results: Highly Proficient

Customer service — Highly Proficient

April 2022

Identifying and resolving common customer issues

Full results: Highly Proficient

Warehouse associate — Proficient

June 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Work style: Reliability — Highly Proficient

April 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Attention to detail — Highly Proficient

June 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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