Customer Service General Manager
Resume:
Anne Leonheart
*********@*****.***
Petaluma, California
Summary
I am ambitious individual who is fearless in challenges And constantly set goals to myself, so I have something to strive toward. I am not comfortable with settling and I'm always looking for an opportunity to do better and achieve greatness.
Experience
Restaurant General Manager
PANDA EXPRESS • Petaluma, CA 10/2008 - 08/2017
Partner Restaurant General Manager
World Wrapps • Corte Madera, CA 09/2017 - 07/2018
taking care of FOH/BOH, scheduling, hiring, training. I also deposit money to the bank daily, set goals and read profit and lost.
General Manager
El Pollo Loco • Petaluma, CA 08/2018 - 07/2019
Taking care of the entire store I also cook and work at the Drive thru and taking orders whenever my employee have to go to their breaks, I also marinate chicken, make salsa, prep vegetables for the next day, set sales goals, read profit and lost.
Restaurant General Manager
Habit Burger Grill • Novato, CA 07/2019 - Present
I do scheduling, inventory, hiring, training new hired, set daily sales goals to make better bonuses for managers, setting the best environment to my employees so they all feel comfortable working for me, I also clean, make burgers, do cash registers to cover my employees breaks and also this way they can see that i am approachable GM and that they give more respect towards me. Cleanliness is also my priority I want the guests to feel like what they are eating are safe. I also do all my administrative like profi and lost.
my next goal to this company is to become the next District Manager. Skills
Customer service, Leadership, Communication skills, Restaurant management, Supervising experience, Microsoft office, Microsoft word, Food service, Computer literacy, Guest services, Microsoft excel, English Education
Management
Centro escolar university (Philippines) • Philippines 03/1997 Certificates
Manager Serv safe certification until 2023, Serv safe proctor Awards
Awarded as highest achiever for guest satisfaction
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