Stylist Assistant Customer Service

Tiffany Tucker

Augusta, GA *****

**********@*****.***

706-***-****

To secure a challenging position in a growth oriented, esteemed organization that will utilize my knowledge to drive excellent customer service.

Authorized to work in the US for any employer

Work Experience

SBA

Small Business Administration - Augusta, GA

January 2019 to November 2020

Assistant applicants with the status of their loan status. Aide and assist members with questions and concerns about each loan program

Customer Service Representative

Teleperformance - Augusta, GA

October 2014 to April 2015

Assist Blue Cross Blue Shield members with benefits, prescriptions, medical claims, and etc. Inbound phone calls only.

Tax Preparer

Lbs Tax Service - Augusta, GA

December 2011 to April 2014

Set appointments, made inbound and outbound phone calls, prepared taxes for a new clients, and entered information into the database.

Stylist Assistant

Annointed Hand Salon - Augusta, GA

August 2015

Specialize in braids, weave installations,

Education

GED

Augusta Technical College

2007

Skills

• Cold Calling

• Live Chat

• Customer Service

• Technical Support

• Help Desk

• Desktop Support

• Network Support

• Operating Systems

• Software Troubleshooting

• Remote Access Software

• Negotiation

• Microsoft Windows Server

• Active Directory

• LAN

• DNS

• DHCP

• Information Security

• Computer literacy

• VPN

• TCP/IP

• WAN

• Troubleshooting

• Disaster Recovery

• Load Balancing

• Microsoft Exchange

• VoIP

• ServiceNow

• System Administration

• Microsoft SQL Server

• Typing

• Network Engineering

• Citrix

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