CAREER OBJECTIVE

PROFESSIONAL EXPERIENCE

ABHISEKH SAHA

Phone: (Mob) +918*********, +918*********

Email Id: adrqus@r.postjobfree.com

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers professional growth while being resourceful, innovative and flexible. 1. Presently working in Neuberg Diagnostics Pvt LTd.(17thSep-21) Responsibilities:

Providing 1st & 2nd Level Technical Support to end-users..

Maintenance of computer hardware systems and system assembly.

Maintain the assets of PCs and Laptops.

Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.

Manage all the inventory of PCs.

Creation and management of user accounts as well as assign accessrights and permission to use internet facility.

Managing & Monitoring Network & Coordinate with Vendor.

Provided the Remote support & Net meting support using following software Team Viewer, Ammyy Remote Software, Remote Desktop.

Installation of Antivirus, Patches & Updates from Backend side & frontend both.

Experience in installation of Windows configuration, Technical troubleshooting, Operating systems, Microsoft application software and peripherals, Microsoft Office (2003, 2007, 2010 & 2013), Windows XP, Windows 7, Windows 8 and Windows10.

Equipment machine Interfacing for LIS communication(NANO H5, COBAS E411, YUMIZEN HORIBA, INTEGRA 400, TRIVITRON H110)

Experience in Logistics work company payroll also bring the samples of other Lab to the main Lab (North Location- Madhyagram, Airport, Nagerbazar, Barasat etc)

2. 2 Year & 3 months experience as a Desktop Support Engineer in Narayana School 14thMarch 2019 to 16th of September 2021 3. 1 Year experience as a Desktop Support Engineer in Kaizen IT Service Pvt Ltd 17TH Feb 2018-13th March 2019.

4. 3 Year experience as a Junior IT Executive in Assai Solution Pvt from 1st Oct 2015-17th Feb 2018

PERSONAL DETAILS

EDUCATIONAL & TECHNICAL QUALIFICATIONS:-

COURSE INSTITUTION STATUS YEAR OF

PASSING

PERCENTAGE

B.A C.U COMPLETED 2010 40%

A+ N+ BRAINWARE COMPLETED 2011 75%

10TH CBSE COMPLETED 2005 40%

12TH CBSE COMPLETED 2007 64%

TECHNICAL KNOWLEDGE:-

Installation and Configuring Dialer (Go autodial .Vic dial now,) for callcenter.

Installation and Configuring sip phone, eyebeam

Troubleshooting and Maintenance Dialer (Go autodial,Vic dial) NETWORK : cable clipping, Knowledge of IP address, Subnet Mask, Dns, Dhcp etc. Operating System installation: Windows XP, Vista, Windows7, Windows 8,10 etc Hardware: PC assembling, Formatting, Partition, Driver Installation. Others: Assembling & Troubleshooting of P C, Windows Update & antivirus, Data Backup of OS, Vpn configuration & Troubleshooting etc.

SEX: Male

DOB: 12.12.1988

RELIGION: Hinduism

NATIONALITY: Indian

Languages known: English, Hindi and Bengali

ADDRESS: 107,KAMAL PARK,BIRATI,KOLKATA-700051

I hereby declare that the all the information furnished herein are true andcorrect to the best of my knowledge and belief.

Place: Kolkata

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