Data Entry Sales Associate

Breona Hicks

EXPERIENCE

Project We Hope, East Palo Alto— Residential Services coordinator

Logging clients into the system, updating files and writing incident reports. Monitoring facility after hours, client behavior and data entry.

My Job is characterized as “The ER- For Homeless People”. I worked with a wide range of situations that each had its own challenges. Many of the people I work with have or are, Drug addicts, Alcoholics, Mental Health issues, Physical Disabilities, and Chronic Health Conditions.

May 24, 2018 -November 2019

Cherry Hill, Palo Alto— Sales Associate

Greeting Customers with integrity and confidence, while offering clients

A variety of sales. A family affiliated organization surrounded by the motto of “making a child's christmas amazing”.

“Seasonal Employment”- 2018

Christmas and Easter 2018-2019

D.O.W DRIVER- East Palo Alto, Driver

I went through a safe driving course, To learn how to maintain your vehicle during and after transportation. I Drove to various sites and locations to offer services to clients and hygiene kits. Working on the maintenance of trucks, cleanliness, reporting any mechanics problems, de-escalation with high factor clients, and filling out truck reports for Pre and Post Trips.

November 18, 2019 - PRESENT 2021

SPORTS Basement, -Redwood city- Bike Mechanic

Learned more knowledge of bikes and how to fix, maintain and problem solve. Here I spent my time working on a variety of bikes such as kids 20', Adult road bikes, and some challenging Mountain bikes with high tech suspension. I also worked on the sales floor, knowing products and which products would best suit a customer's bike or repair questions.

March 23-may 25, 2021

Volunteer Work:

I volunteered at Project We-Hope from 2010-2017, shortly after they hired me as a full time employee in 2018. In 2014 I was awarded the Volunteer of the Year award for exceeding the most hours any volunteer has done. I was given the award from the Chief of Police at East Palo Police Department.

I grew up volunteering at Project We-hope where I learned communication skills, Public Speaking, how to help traumatized clients who are faced with living on the streets, how to handle dangerous situations, How to follow Protocol, food preparation, Safety Protocol.

EDUCATION

Graduated : Menlo-Atherton High school, 2018

-Received diploma

-Secretary of “Black Student Union”

-Received Presidential Achievement Award 2018

-Received Volunteer of the Year Award 2012- Presented by Chief of Police at East Palo Alto Police department.

Took Gap Year, beginning schooling fall of 2019.

Enrolled in SAE Expression college in Emeryville CA. Studied music production and Audio Engineering for 3 months after leaving to pursue Music and entrepreneurship.

Extra Circular:

Joined Police Explorer academy on March 1st 2020 with the Menlo Park Police Department.

Photography/ Videography:

I have experience in filming a variety of things, mainly I film church services for my local church and do editing and post production. I also film for other promotions and other small town businesses. I do photography, one of my most valuable clients is Deshaun Jordan. His Instagram is @stussy.dj. He is an aspiring model so I've worked alongside him on a lot of his photo shoots and pre production projects.

I also have a Social platform myself, where I film a variety of content.

I helped organize and create business promo for a small town shop called Bridget's Boutiques located in East Palo Alto. Created business cards, Instagram promotion and social media management and business flyer documents and Promotional events.

SKILLS

Client Intake/ check In.

Surveillance.

Security.

Report & Write-Ups.

Interactions with multiple races, genders, beliefs.

Working with People of mental health.

Interactive Surveillance.

Outdoor experience in biking, swimming.

Photography/ Videography

Video pre and post production

Social Media Management

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