Service Representative Data Entry
Resume:
Marilyn Carroll
Customer Service Representative Ryans Dry Cleaners
Houston, TX 77090
adrque@r.postjobfree.com
Looking for a position that will utilize my people skills. To give customers a great experience. Work Experience
CSR - Customer Service Representative
Paramount - Houston, TX
October 2021 to Present
Help customer resolve any issues also provide excellent customer experience Customer Service Representative
iQor - Houston, TX
October 2020 to Present
To serve customers. To problem solve for any problem they may have. Take payments
• Managed customer accounts
• Greeted customers
• Conducted customer service surveys
• Resolved customer issues
• Booked appointments for clients
• Worked in the inbound call center
• Collected and documented orders
• Responded to inquiries and issues
• Responsible for troubleshooting applications
• Operated the cash register
CNA/Caregiver
UNLIMITED CARE - Houston, TX
January 2010 to January 2012
Help take care of patients. Clean and cook.
Telemarketer
LSS - Houston, TX
February 2008 to August 2009
phone sales
Education
Associates in Business in administration
Bryant & Stratton College Buffalo New York Online
Skills
• Call Center
• Customer Service
• CSR
• Customer Care
• Customer Support
• Telemarketing
• Outbound Sales
• Cold Calling
• Upselling
• Data Entry
• Account Management
• Quality Assurance
• Business Development
• Microsoft Excel
• Computer skills
• Sales
Certifications and Licenses
Data entry
September 2001 to Present
Gary Job Corps
Assessments
Verbal Communication — Proficient
March 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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