Customer Representative Service

Domonique Xavier Brown

*** **** ***** ** **

New York, New York, United States 10031

Tel: 708-***-**** Email: **************@*****.*** Profile Dedicated and focused professional expertise in sales, customer relations, marketing and advertising.

Committed to delivering high quality results. Fast learner and great leadership skills. Energetic, organized, entrepreneurial, and business minded.

Job Objective • Securing a responsible career opportunity, fully utilizing my training, skills and knowledge, while making a substantial impact to the success and sales of the company.

• Maintaining a fair and ideal position to fit my level of expertise, knowledge and experience working in fashion.

• Exercising and encouraging individualism in the work place for the objective of diversity and inclusion.

• Pecuniary opportunities to climb and advance to managerial and global ambassador roles.

Education Illinois Media School Sep 2019 ~ Mar 2021 Associates, Media And Broadcasting

Graduated with a certificate of associates in

communications and voice over specialist. Going on to use the certificate as a resource and knowledge guide. To create my own fashion and media

publication.

Rich Central High School Aug 2009 ~ May 2013

Diploma, General Education

Completed 4 years of General High School education. Enrolled in Advanced education classes. Graduated

with a 4.0 GPA

Experience Discover Financial Jan 2021 ~ Oct 2021

Customer Representative

Delivering high quality customer service and

communication. Directing and answering calls to

better assist with credit card payments, credit card acquisition. And answering general questions about the company and service offered.

Live Ops LLC Aug 2018 ~ Oct 2020

Customer Service Specialist

My role here as a customer service specialists was to provide an excellent customer service experience.

Working in an high call volume environment, using my skill based knowledge to solve problems and bring

high satisfaction to each customer during every call. Banana Republic Sep 2019 ~ Mar 2020

Team Lead Supervisor

My role here as a team lead supervisor at Banana

Republic was to create an upbeat and motivated

environment for my team at this store. Upselling

different seasonal items in the store. Assist in leading the team to high credit card acquisitions, growing and learning together.

Skills Critical Thinking - Analytical and Critical thinking, able to perform in a position to make firm and solid decisions for the future of the operation

Customer Engagement - Delivering high quality customer engagement, giving the clientele, customers an experience to cherish

Marketing - Skillfully and professionally propagate the brands image and name by bringing in high profile clients Writing - Experienced writer and founder of a fashion publication updating News via Twitter and Instagram captions on the latest in Fashion media

Teamwork - Exercising every opportunity to bring a great group of minds together to get the job done

Language English Full professional proficiency

Spanish Proficiency

Awards CC Acquisition Oct 22, 2019

In December of 2019 I received an award and multiple associates awards for processing the most credit card applications in the district during my employment at The Banana Republic retail clothing store.

Interests Business & Economics, Culinary, Health and Wellness, Writing, Reading and Literature, Philosophy, Theology.

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