Customer Service Nursing Assistant

Kenyel Parker

Troy, NY ***** I adrqsy@r.postjobfree.com I 518-***-****

Dedicated Health Care Professional - Anticipating Recertifying C.N.A. in the near Future

WORK HISTORY

Dollar Tree, Troy, NY 09/2020 - 06/2021

Cashier / Customer Service

Adhered to all company polices e.g. Sales, Customer Service and Loss Prevention

Maintained a knowledge of merchandise benefits and features to promote sales

Greeted customers, attended to customer needs to ensure their satisfaction

Recommended, select, located and obtain merchandise based on customer needs

Handled all sales transactions, balanced with accuracy at end of shift

Processed merchandise returns and exchanges

Assisted in set up of store displays according to plan-o-gram

Unloaded merchandise, verified shipment for damages and shipment accuracy

Rotated dated merchandise and restocked shelves

Inventoried stock, organized and cleaned stock room

Responded to customer’s issues promptly and in a professional manner

Made follow-up inquiries to ensure customer’s satisfactory2020 )

Medical Leave ( 2007 - 2020 )

Fernicliff Nursing Home, Rhinebeck, NY (1996 - 2006 )

Certified Nursing Assistant ( C.N.A. )

Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Turned and repositioned bedridden patients.

Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Gathered information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities to provide superlative patient care service.

Reviewed patients' dietary restrictions, food allergies to ensure patient receives appropriate diet.

Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.

Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.

Observed and examined patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.

Maintained records of patient care, condition, progress, or problems and report to supervisor

Wrote daily log and incidents reports with accuracy.

EDUCATION

Poughkeepsie High School, Poughkeepsie, NY

High School Diploma

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