Customer Service, Serving Positions, Phlebotomy Technician

Erica Phelps

I would like to describe myself as a self-motivated, organized and hard

working individual. I am most definitely an overachiever, and have always tried my very best to exceed the expectations set for me. I have only been a one single job without being offered a promotion and I’m proud of that. Customer service is always the number one priority! As much as I enjoy customer service and a fast paced environment, I recently achieved one of my dreams of becoming a certified phlebotomist. I had no idea with no experience it would be this hard to find a local and also entry-level position so my current goal is to get my foot in the door as anything in a medical office/environment to gain experience. I’m very passionate about my dreams and goals!

Gulfport

************@******.***

228-***-****

Work Experience

Restaurant General Manager

Love's Travel Stops & Country Stores

Jun 2019 - Present

I managed a team anywhere from 10-17 people. (Chesters Chicken) and made sure operations were running as they are intended to and last but not least, ensuring our guests have a good experience and great tasting, safely served, delicious food!

Cashier/cook

Bradley's Cajun Quick Stop & Deli llc

Oct 2017 - Jun 2019

Mom and pops private owned store. I basically did whatever needed to be done which including cleaning, cooking, boiling crawfish, having great customer service and inventory/truck. Shift Leader/Lead Keyholder

Dollar General

Mar 2015 - May 2017

Was responsible for opening the store twice a week and closing the store twice a week and one mid shift/ all day shift which including receiving and working the truck (every Saturday) and also being the MOD. Certifications

Certified Phlebotomy Technician

National Association for Healthcare Quality (NAHQ) Jan 2020 - Jan 2022

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