Willie Moore

Yazoo City, MS *****

adrql5@r.postjobfree.com

+1-662-***-****

Energetic worker with great performance skills. Works well as a dynamic leader in high-pressure settings. A motivated Technical Support Operator, Maintenance Technician, whose offering over 3 years of experience in Maintenance, Technical Support and Call Representative. I'm also an experienced Material Handler who performs very well no matter the job. Authorized to work in the US for any employer

Work Experience

Crossmark Sales and Marketing

CROSSMARK - Yazoo City, MS

July 2021 to Present

Merchandising and resetting Mods for different Wal Mart locations. Quality Assurance Analyst

QIC - Madison, MS

July 2021 to February 2022

Inspecting parts and vehicles for Nissan North America, Canton. Assistant Manager

Family Dollar - Yazoo City, MS

December 2020 to July 2021

Stock all shelves in the store with merchandise sent from the warehouse, make the daily deposits, operate the cash register, open and close the store as scheduled. Enumerator/Census Taker

Census Bureau US Dept. of Commerce - Jackson, MS

August 2020 to December 2020

Going house to house and getting an actual head count of everyone living in the house. Production Worker

Kelly Services Nissan - Canton, MS

September 2020 to November 2020

Assembling & Engine Designing

Technical Support

PROTEL COMMUNICATIONS - Pearl, MS

December 2019 to March 2020

Fulfilling orders and giving assistance to customers over the phone and in person. Due to COVID-19, I've been on a lay off and is currently looking for work. Assembler

Faurecia Automotive - Madison, MS

December 2018 to October 2019

Building seats for Nissan North America.

Material Handler

Minact Logistical Services - Canton, MS

May 2018 to November 2018

39046

Material Handler/Forklift Operator

Minact Logistical Services-Nissan Canton - Canton, MS March 2018 to May 2018

Handling automotive materials & forklift driving.

Maintenance/Stocker/cashier

WalMart - Yazoo City, MS

January 2017 to March 2018

Stocking, cleaning and running the register.

Call Center Representative

Conn's Call Center - San Antonio, TX

October 2015 to January 2017

Answering phones and making calls to customers about orders and other assistance. Maintenance Technician

Woodridge Apartments - Jackson, MS

August 2014 to October 2015

Performing a list of tasks, that involved repairing needs. Part Delivery Driver

O'Reilly's - Dallas, TX

July 2011 to September 2014

75209

Delivery Driver

O'Reilly Auto Parts - Dallas, TX

June 2011 to November 2012

Delivering auto parts.

Line Worker

Hancor Incorporation - Vicksburg, MS

May 2009 to June 2011

Working full time on an assembly line making pipes for drainage. Education

Associate of Science in Information Technology

University of Phoenix

2012

High school diploma or GED

Hinds Community College - Vicksburg, MS

May 2008 to June 2008

Skills

• Certified to operate a Forklift and Tugger. Line worker with experience in assembling material. I'm also well experienced in technical support and call representativey tasks. (6 years)

• Desktop Support

• Help Desk

• Network Support

• Operating Systems

• Microsoft Windows Server

• Active Directory

• Writing skills

• Customer service

• Windows

• Communication skills

Certifications and Licenses

driver's license

Forklift Certification

Forklift Certification

Assessments

Call center customer service — Familiar

February 2020

Applying customer service skills in a call center setting. Full results: Familiar

Customer focus & orientation — Proficient

April 2020

Responding to customer situations with sensitivity Full results: Proficient

Mechanical Knowledge — Familiar

November 2019

Understanding and applying mechanical concepts and processes. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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