Data Entry Customer Service

ALAINA T. O’HARA-CRUZ

** ***** ******, *** *, MA 01609 · 206-***-****

********@*****.*** (Preferred communication)

I am seeking an opportunity to continue my career in the medical lab field. I have extensive experience in Molecular as both a Lab Assistant and Processor in Toxicology specifically. I am proficient in aliquoting, fast and efficient in pipetting, batching samples to be run on instruments and maintaining lab equipment.

EXPERIENCE

ASSISTANT PREP LAB / PAIN MANAGEMENT, QUEST DIAGNOSTICS – MARLBORO, MA AUG 2019 – JAN 2022

Member of the Toxicology Department performing all tasks in relation to processing and testing patient specimens.

2009-2018 Took a break to take care of family

PHLEBOTOMIST, NORTHWEST HOSPITAL – NORTHGATE, WA 2008-2009

Was responsible for inpatient care for different assigned wards throughout the hospital.

LAB TECHNICIAN, LABCORP – SEATTLE, WA 2005-2008

Held many positions including data entry, shipping and receiving of samples, performed diagnostic tests on samples and followed safety guidelines to company standards.

BARISTA & MANAGER, BOTTICELLI – MOSCOW, ID

Started as a barista and worked my way up to manager of this location. Was responsible for managing all aspects including hiring, terminating, employee reviews, customer service and bookkeeping.

EDUCATION & CERTIFICATIONS

JUNE 1992

DIPLOMA, SOUTH KITSAP, PORT ORCHARD, WA

1993-1995

PIERCE COMMUNITY COLLEGE, LAKEWOOD, WA (2 YEARS OF COURSES)

1996

TACOMA COMMUNITY COLLEGE, TACOMA, WA (1 YEAR OF COURSES)

2001

RENTON COMMUNITY COLLEGE, RENTON, WA – CERTIFIED FLABOTAMIST

SKILLS

Organizational Skills

Data Entry

Customer Service

Verbal Communication

Bookkeeping

Computer Skills

Patient Care

REFERENCES

AVAILABLE UPON REQUEST

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