Data Entry Customer Service, administrative support
Resume:
Desiree Miller
Merritt Island, FL *****
****************@*****.***
Work Experience
Insurance Agent
National General Insurance - Merritt Island, FL
October 2019 to June 2020
Customer service skills and clerical support with heavy phones, data entry, upsells, high volume taking payments
Customer Service Representative
Direct TV Call Center - Merritt Island, FL
April 2018 to June 2019
Heavy phones customer service skills data entry high volume upselling Front Desk Receptionist
Courtenay springs village - Merritt Island, FL
December 2011 to April 2017
Administrative and clerical support for the facility...assist with payroll, in inventory and work orders for maintenance.
Education
Bachelor's in Mass communication
University of Alabama - Tuscaloosa, AL
May 1987 to May 1991
Bachelor's
Skills
• Clerical Experience (10+ years)
• Insurance Sales (1 year)
• Telemarketing (10+ years)
• Upselling (1 year)
• Typing 55wpm
• Cold Calling
• Sales Management
• Inside Sales
• Outside Sales
• Medical Terminology
Certifications and Licenses
Property and Casualty License
Present
Sales of auto insurance in Florida
Life Insurance
Present
Assessments
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Attention to Detail — Proficient
October 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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