Customer Service Retail Merchandiser, office work

Alice Bennett

*** ***** ****** • Front Royal, VA 22630 • 540-***-**** • *****.*****.*******@*****.***

QUALIFICATIONS PROFILE

A detail-oriented, dedicated, and qualified professional seeking a position, which will effectively utilize all acquired skills, abilities, and area of expertise:

●Customer Service

●Problem Solving

●Teamwork

●Reliability

●Time Management

●Multitasking

●Microsoft Office

●Communication

●Attention to detail

EMPLOYMENT HISTORY

Retail Merchandiser July 2018-October 2018

Premier Workforce • Travel-Multiple Locations

Traveled to various merchandising resets in Lowe's Home Improvement stores

Ensured that the needs of Lowe’s were met

Installed new fixtures and product displays for Lowe’s

Worked in collaboration with my team to ensure that display was installed per Lowe’s regulations and timeframe

Provided excellent customer service to all business customers

Adhered to company policies, guideline standards, and service levels

Warranty Associate October 2015-February 2017

Halls Warranty • Front Royal, VA

Provide excellent customer service to all customers

Processed warranty claims for major dealerships

Ensured tickets for recalls, maintenance, and warranty were paid on time

Assisted with fixing incorrect tickets

Ensured and assisted the service technicians with billing and payroll

Performed general administrative duties (filing, scanning, and copying)

Adhere to company policies, guideline standards, and service levels

Housekeeper May 2011-October 2012

Quality Inn • Front Royal, VA

Provide excellent customer service to all hotel guests

Stock and maintain housekeeping carts and storage rooms

Wash and fold towels in order for the rooms to be properly stocked

Remake the beds with clean linens, dust, and vacuum

Clean and disinfect bathrooms, sinks, and other sanitary equipment

Manage guest supplies and replenish as required

Adhere to company policies, guideline standards, and service levels

EDUCATION

Skyline High School

Diploma General Academic Studies

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