Entry Specialist Silver Sage

Akasha Darden

CELL 505-***-**** E-MAIL *********.***@*****.***

PROFILE

I have been with Fidelity for 5

years where I have over 3 years

of project management and

customer services skills. I am a

highly detail-oriented person

with great communication

skills.

I have been a valuable

member of the several

committees I’ve served in. I am

currently looking to join a team

where my creativity and

resourcefulness can craft the

right solutions no matter what

the situation.

SKILLS

Microsoft Office

Project management

Sale/Marketing

Critical thinking

Artistic skills

Proficient in Paint tool Sai

Data entry

Web Design

Quality Assurance

Data Analysis

Negotiation

Team leadership

EDUCATION

Central Community College of New Mexico

2018 - present

B.S. in Communications in progress

Sandia High School

Class of 2014

Diploma

WORK EXPERIENCE

Fidelity Investments, Data entry specialist

June 2017 – Present

● Accurately transcribe and enter information provided by customers to the company including legal

documents, tax forms, and customer information.

● Organizes client information and account data for business planning and customer service.

● Works alongside management and collaborated to

achieve effective team building and interdepartmental cohesion.

Key Achievements

● Led communications manager in a panel discussion including 300+ national associates.

Target, Sales Associate

October 2014 – June 2017

● Maintained a high customer satisfaction service score.

● Enter and report correct data from inventory, returns, and different departments’ systems.

● Maintain phone calls to inform, help, and address customer concerns.

Nob Hill Fabrics, Store Manager

September 2014– March 2015

● Recorded an accurate database of inventory,

reported sales, and reconcile payments.

● Entrusted with maintaining organization and

management of the store for the owner open to

close.

Contact this candidate