Jackie Sturtz
Austin, TX – 920-***-**** – ********************@*****.***
Objective
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an Office Manager, Administrative/Executive Assistant and Customer Representative.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Offer advanced computer skills in MS Office Suite and other applications/systems. I am looking to secure a position with opportunities for growth and advancement in a professional atmosphere.
Experience
Transaction Processor US Bank, Oshkosh, WI January 2020 – November 2021
Index customer loan applications using FileNet program
Perform data entry and process paperwork
Exceptional speed and accuracy in 10 key and data entry
I left here because I had filed for divorce and was looking for a fresh start here in Texas.
Procurement Support Cadre Services, Appleton, WI September 2016-May 2017
Enter email, fax and workflow Purchase Order Acknowledgements into SAP
Email and/or call vendors requesting Purchase Order Acknowledgements and/or Delivery Updates when needed
Request proof of delivery from vendors when package has been shipped and follow up with the Mill for receiving the product into SAP
The time gap here is because I was taking care of my mother-in-law again. I had gone back to work when things got better, but then they deteriorated again and I went back to help her. She has permanent care now.
Customer Service Representative County Materials, Appleton, WI May 2014-October 2015
Place orders for products and arrange shipping
Answer phones, respond to emails and process payments
Order samples for customers and address customer complaints
Arrange payments and billing for customers
I quit to take care of my mother-in-law.
Data Entry/Dispatcher Eagle Installation, Oshkosh, WI May 2012 – June 2013
Perform data entry and process paperwork
Track and organize trucks and corresponding paperwork as they move through the repair process
Exceptional speed and accuracy in 10 key and data entry in Excel
This job ended because the company closed.
Transaction Processor US Bank, Oshkosh, WI September 2009 – September 2011
Index customer loan applications using FileNet program
Perform data entry and process paperwork
Exceptional speed and accuracy in 10 key and data entry
I left this job because my father went into hospice and I went to stay with my Mom and help her get settled and reorganized.
Education
Oklahoma Baptist College Elementary Education
No degree earned
References:
Professional:
Moukda Bruehl – 920-***-****
Sharon Moeller – 920-***-****
Angelica Ernst – 815-***-****
Personal:
Angela Douglas – 307-***-****
Judi Lehman – 361-***-****
Sharon Smith – 920-***-****