Service Server Assistant

Skills

Work History

Felipe Rodriguez

Hardworking employee enthusiastic about learning the construction field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem- solving abilities.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the construction trade. Self-Motivated

Flexible and Adaptable

Multitasking Abilities

Good Telephone Etiquette

Team-oriented and dependable

2020-01 - Current Delivery Driver

Eat Clean Meals Prep, San Diego, CA

Communicated customer complaints, requests and feedback to company management for swift resolution.

Verified daily deliveries against shipping instructions before delivering to customers. Delivered packages to customer doorsteps and business offices. Contacted customers prior to delivery to confirm and coordinate delivery times. Maintained organized, clean and professional vehicle to protect company reputation with customers.

Planned optimal routes based on GPS software and knowledge of local traffic patterns. Loaded and unloaded 15-25 deliveries per shift.

2019-08 - 2021-11 Professional Bus Operator

MTS, San Diego, CA

Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.

Transported passengers safely along prescribed routes according to tight schedules. Address San Diego, CA, 92102

Phone 619-***-****

E-mail **********@*****.***

Performed bus driving duties while keeping student safety in mind to maintain good safety record.

Obeyed federal, state and local traffic laws and regulations to enable safe transportation outcomes for participants.

Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.

2017-07 - 2019-07 Room Service Server

The Lodge At Torrey Pines, San Diego, CA

Cleared dishes, trays and carts from rooms with discretion and professionalism. Restocked supplies to keep team efficient and ready for guests' orders. Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.

Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.

Completed ordered with speed and accuracy, maintaining exceptional service standards each day.

2012-11 - 2016-12 Server Assistant

Slater's 5050, San Diego, California

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

Provided attentive service and proactively assessed guest needs. Delivered exceptional guest experiences through attentive service and quick response to issues.

Assisted with dining room set up prior to and after service period. 2012-08 - 2012-10 Server

Crown Plaza Hotel, San Diego, CA

Clean and restock server station

Sometimes run room service orders, take orders, pick up dirty trays, wash dishes, throw out trash.

Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Explained menu items and suggested appropriate options for food allergy concerns. Worked with POS system to place orders, manage bills and handle complimentary items.

2004-10 - 2011-10 Room Service Server

Kona Kai Hotel and Marina, San Diego, CA.

Routinely carried large loads of dishes to kitchen for washing. Education

Folded napkins throughout the day to maintain adequate supply. Served beverages, breads and butter and replenished items as necessary Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens

Quickly set up and cleared tables and stocked all service stations Assisted in cashiering and Point of Sale (POS) system procedures during busy hours Proactively prepared for large parties and reservations, anticipating planning and staffing needs

Provided friendly and attentive service.

2017-03 - 2017-05 GED

San Diego City College Continuing Education - San Diego, CA Certificate in Air Conditioning and Heating I & II Certificate in Plumbing I & II

EPA Universal Certification

Mobile Elevated Work Platform Certified

CPR and First Aid Certified

OSHA 30 Certified

Multi-Craft Core Curriculum Certified

Apprenticeship Readiness Program Certificate

College and Career Readiness Certificate

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