Data Entry Personal Assistant
Resume:
Mayelin Ruiz
Miami, FL *****
*********@*****.***
To obtain a position with a progressive organization offering an opportunity to apply my learning and utilize my skills to enhance the growth and development of the organization and myself. Work Experience
Accounts Receivable Clerk
Stratus Pharmaceuticals - Miami, FL
July 2021 to Present
• Providing administrative assistance, such as writing and editing e-mails, preparing communications on the executive’s behalf
• Maintaining comprehensive and accurate records
• sending reminders when necessary
• Answering phone calls in a polite and professional manner
• Managing the executive’s calendar, prioritizing the most sensitive matters
• Managing vendor relations and placing orders
• Running returns and orders
• Writing emails and SMS weekly for Invoice pending to be paid.
• Weekly and monthly reports for products received, products,
• Claims for Fedex returns and refunds weekly reports
• Performs a variety of clerical duties.
• Handles incoming claims mail and faxes daily.
• Processes and documents information in claims system from sources such as incoming letters returned by members for such things as third-party involvement, medical necessity, itemization, etc. AND identifies and directs related claims to appropriate analyst.
• Tracks and logs all refunds and appeals along with due dates and submission dates; prepares documents for review by analyst.
• Saves and organizes documentation on network as needed.
• Runs claims related reports and other reports as needed and directs to the appropriate analyst.
• Organizes and scans paperwork for analysts.
• Assists with tracking and logging inventory and claims backlog.
• Handles physical mailings and correspondence as needed. Patient Administrator / Clerk
KLap6
March 2021 to June 2021
• Interact with patient interested in receiving a Covid-19 vaccine
• Collects and enter patient data into providers system in a accurate manner
• Make sure all medical require data is placed in patient profile Image Specialist (Supervisor)
Amerant Bank
June 1997 to January 2020
Manager: Karla Aleman: 305-***-****
• Coordinate imaging group workflow process. Responsible for the day to day operations of the imaging group.
• Ensure that all new deposit accounts are being imaged timely and accurately.
• Review daily work of incoming correspondence in order to have a complete master file in the image system.
• Ensure that all researches, claims and complaints cases (MC3 cases) assigned to the imaging group are replied on a timely and accurately manner.
• Ensure that all "KPI" (Key Performance Indicators) of the imaging group are maintained within established goals. Periodically review group's SLA, identify and recommend to immediate supervisor necessary changes to satisfy internal customer needs
• Responsible for the successful implementation / completion of all projects assigned to the imaging group.
• Comply with Federal, State, and banking regulations, as well as corporate guidelines and procedures. Ensure that all internal Compliance mandates and recommendations are being followed
• Identify and report to immediate manager any current or prospective risk to earnings or capital arising from violations of, or nonconformance with laws, rules, regulations, prescribed practices, internal policies and procedures or ethical standards.
• Assist Manager with special projects
• Recommend to immediate manager, policy and procedure changes needed to ensure quality of the work processed by the area at all times as well as continuous improvement of the imaging new account operation processes
• Provide information and support to other areas.
• Stay abreast of changes to federal regulations that might directly affect the activities of the area
• Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues.
• To identify, evaluate, monitor and make any recommendation deemed necessary to their respective Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards.
• Prioritize workflow.
• Acceptance of new account documentation. Rejection of improper accounts
• Run monthly reports of volume of work and deadlines.
• Other duties as required.
Sales Associate
Sears Roebuck - Miami, FL
1985 to 1986
• Sell retail and memberships to meet company sales goals
• Attend promotional events to market our services
• Handle cash and deposits during opening and closing
• Build organizational skills by single handedly running all operating procedures Education
High school diploma
Shenandoah Junior High, Miami High School
Skills
• Skills: Computer Littered, MS Office, MS Word, MS Excel, Light, AS400 Fiser, Hummingbird scanning system, Kofax Capture 10.1 system, MS Powerpoint, SQN Sentry Signature system, Internet, Lotus Notes, Outlook, Nautilus, Access 2013, Light typing. Highly skillful at handling multiple tasks simultaneously without compromising on the quality of work.
• Data Entry
• FAX
• Office Support
• Scan
• Scanning
• Microsoft Excel
• Spanish
• Front Desk
• English
• Microsoft Word
• Personal assistant experience
• Office manager experience
• Customer service
• Social media management
• Windows
• Clerical experience
• Medical terminology
• Tax experience (Less than 1 year)
Assessments
Spreadsheets with Microsoft Excel — Completed
February 2020
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Typing — Completed
February 2020
Transcribing text using a standard keyboard
Full results: Completed
Administrative Support — Completed
March 2020
Using basic scheduling and organizational skills in an office setting. Full results: Completed
Scheduling — Completed
March 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Administrative assistant/receptionist — Familiar
May 2021
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Spreadsheets with Microsoft Excel — Completed
October 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Basic computer skills — Completed
April 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Customer focus & orientation — Expert
November 2021
Responding to customer situations with sensitivity Full results: Expert
Working with MS Word documents — Familiar
February 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar
Attention to detail — Completed
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Data entry: Accuracy — Completed
October 2020
Entering data quickly and accurately
Full results: Completed
Customer service — Familiar
September 2020
Identifying and resolving common customer issues
Full results: Familiar
Typing — Completed
October 2020
Transcribing text using a standard keyboard
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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