Montevideo (Uruguay, SA)
Colombian, Uruguayan
Citizen Since 2001 MO
adrq92@r.postjobfree.com
SUMMARY
Various life and work
experiences in my native
country and later in Uruguay,
the United States and Spain, in
addition to my professional
training and practice, have
strengthened my skills at
different levels and in both work
and personal fields.
I am interested in further
developing these qualities and
skills in different work areas.
SKILLS
• Service Oriented
• Warm and Friendly
• Cool Under Pressure
• High Energy and Stamina
• Customer Service and Rapport
• Team Player
Verbal and Written
Communication
•
Conflict and Complaint
Resolution
•
Liza Martelo
RECENT EXPERIENCE
December 2021 - Current
VIP Waitress Wahine Nomade Events Punta Del Este (Uruguay) June 2021 - September 2021
Concierge Staff Member Dream Provider Ibiza (Balearic Islands) July 2020 - September 2021
Yacht Stewardess Boating ibiza Ports D'Eivissa, Sant Antoni De Portmany, Santa Eulàlia Del Riu (Ibiza)
June 2020 - September 2021
Store Manager Closer Ibiza Eivissa
Personalized attention to VIPs clients, attending to their particular requirements and needs.
•
Delivery of drinks, replacement of ice, cups and glasses. Always keeping the table clean for customer satisfaction
•
Operated POS terminals to input orders, split bills and calculate totals.
•
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.,
•
Worked closely with guests such as celebrities or VIPs and always showed extreme professionalism and respect for personal privacy.
•
Facilitated research of local venues, restaurants and visitor spots per guest requests.
•
Managed transportation arrangements to and from airport and local events for visitors.
•
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
•
• Organization and cleaning of yacht interiors and exteriors.
• Passenger service, working closely with the Captain. Local ticket sales and excursions between Ibiza and Formentera. Rent of yachts, motorcycles and luggage storage.
•
• Control and daily closing of invoicing and cash. Administrative management and resolution of client problems in shipping and tourist companies.
•
EDUCATION AND TRAINING
June 2014
WEBSITES, PORTFOLIOS,
PROFILES
www.linkedin.com/in/lisa-
martelo-958ab9b6
Master s Degree Familiar And Systemic Psycology
Universidad Catolica Del Uruguay, Montevideo
2009
Bachelor Degree in Psychology Psycology
Universidad De La Republica - Udelar, Montevideo, Uruguay LANGUAGES
Spanish: First Language
English: B1
Intermediate
ABOUT ME
I am a proactive, responsible and trustworthy woman, adaptable to the requirements of both the organization and the client, with a great capacity to learn new tasks; ease to integrate work teams and/or to lead them, thanks to an active and empathetic communication style that allows me to manage information and requirements of each situation assertively.
I have several professional experiences in the financial, educational and social sectors as a psychologist and leader of the International Scout Movement. I can expand all the information that is requested.