Practice Administrator

Kenita Cosme

********@*****.*** ***- 780-****-*** Arlington Ave Jersey City, New Jersey,

07305

CAREER OBJECTIVE

PROFILE SUMMARY Over 16 years of expertise in healthcare management. I have hired and led successful healthcare teams in the busiest Planned Parenthood clinics across NJ state. Looking for opportunity to leverage my broad patient and management expertise in the healthcare sector. Strategic thinker leading and creating numerous SOPs & lean processes to maintain efficiencies P&L management -launched own successful Funeral home venture and managed Planned Parenthood financial books Met profit and walk-in goals every year “Kenita has been a transformational manager who really helped us deliver high patient satisfaction and services. As part of the leadership team, Kenita was especially known for turning around any low performing offices”. She was a pleasure to work with” Adult Nurse Practitioner - Planned Parenthood ACHIEVEMENTS & TRANSFERABLE SKILLS Entrepreneurial expertise Patient and family crisis counseling Ensuring goals measures are achieved Developing high performing teams Improving health literacy Expert in reimbursement Budget Management Strong Physician relationships EXPERIENCE

Funeral Home Director

, Newark, NJ / Jan 2007 - Present

• Launched successful Funeral home business serving Hudson & Essex counties for over 13 years.

• Led sales and marketing promotion programs and digital media initiatives. Key Highlights Strong financial acumen and grievance counseling skills Grew referral clientele by 40% in the last 5 years Managed over 15 employees p EARLIER CAREER.

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Infection Control

Newark Beth Israel Hospital, Newark, NJ / Dec 2020 - Mar 2021

• Monitor Staff on proper PPE Precaution EX. Hand washing,Mask,Gowns Center Office Manager

Planned Parenthood, Perth Amboy, NJ / May 2003 - Oct 2019

• Managed highest volume clinic across 12 locations. Ensured audit readiness while implementing operational excellence initiatives to improve efficiencies and patient follow up Key Highlights Met profit and Walk-in goals every year Oversaw clinics with < 30 patients seen daily while maintaining high satisfaction scores Promoted to Executive leadership core team membership.

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Answering phone's, Patient Intake, Specimen Collection, Vitals, Patient Education, Exam Room Preparation, Cleaning Exam Rooms, Clinician Assisting, Hiv Education, Abortion Education Medical and Surgical, Prep Education

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Regional Medical Examiner

Livery, Newark, NJ / Jan 2005 - May 2012

Educator

Nutrition Educator Rutgers, Newark, NJ / Jan 2004 - Jun 2007 EDUCATION

American Academy McAllister Institute of

Funeral Service

New York, NY

Bachelor of Science Mortuary Science (2003)

Hudson Community College

Jersey City, NJ

Associate of Applied Science (2001)

ADDITIONAL SKILLS

Leadership Quickbooks Excel/Spreadsheets Word/PPT

Google analytics/Social

Listening

Skating Reading Counseling

Clientele Financial Listening Marketing

Excel/Spreadsheets Microsoft Office Word Profit

Promotion Quickbooks Reading Sales

REFERENCES

References available upon request

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