Customer Service Unit Director
Resume:
Tavarius Goins
Raleigh, NC *****
*************@***.***
Work Experience
Unit Director
Bojangles' Restaurants, Inc - Raleigh, NC
February 1999 to Present
Directing everyday operations. Oversees all hiring procedures. Conducts training of new hires and currently employed crew members on different positions. Handles all controllable and food costs. Places truck orders that consists an inventory of all food and paper products in store. Increases customer service and sales by pushing service according to the guidelines of service. Manages a management team and crew of over 55 people. Sets weekly schedule of all employees including management team. Education
High school diploma
Penn Foster High School - Scranton, PA
April 2007 to June 2009
Skills
• Cleaning Experience
• Cashiering
• Cash Handling
• Food Preparation
Awards
Unit director of the Year
March 2019
Nominated by fellow Unit Directors of region. Chosen by all Supervisors and office personnel. Title was given by showing exemplary skills and being the best out of 51 Unit Directors. Co/Manager of the year
February 2005
Selected by being the best co/manger out of 43 other Co/Mangers. By taking action on shift and showing exemplary management skills. Always being ready to step up to position of unit director. Certifications and Licenses
ServSafe
January 2017 to January 2022
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