Ann Marie Bernal
****************@*****.***
Objective: Seeking an opportunity to obtain growth and knowledge within the administrative field.
Medical Records Coordinator CASE-HCS
BROOK ARMY MEDICAL CENTER- 3551 Roger Brooke Dr, Fort Sam Houston, TX 78234
2/2021- Present
Bilingual in English and Spanish customer service.
Handled patient confidential information according to HIPPA Privacy Rule and standards.
Bilingual in English and Spanish customer service.
Audit, document collecting, organizing processing, printing, indexing, scanning, storage of patient records.
Responsible of retrieval of document, ROI for insurances, hospitals, and patient request.
Recorded project records utilizing automated healthcare/medical data systems: Genesis, Power Chart, Revenue Cycle, AHLTA, CHCS.
Receiving and verifying medical charts and EHR.
Ability to communicate effectively and multitask simultaneously.
Covid -19 project data entry in a timely and accurate manner.
Office Manager
Jani King - 1008 Central Parkway S. San Antonio Tx 78232
2/2020- 3/2021
Bilingual in English and Spanish.
Data entry/insurance verification and customer demographics.
Prepares and secures financial payment agreements and process expense reports.
Investigates and resolve inconsistencies between billing, invoices and purchase orders,
Ability to multi-task in a fast-past environment.
Conduct professional and positive demeanor to vendors and customers.
Keeping an inventory of office supplies and ordering new materials as needed.
Knowledge in Microsoft Office, Microsoft Word, Excel, Power Point, Google Docs, DocuSign,
Adobe Acrobat Pro.
Reviews all incoming mail and directs mail to appropriate staff for review/resolution/response.
Welcoming visitors, and scheduling appointments.
Knowledge of correct grammar, spelling, punctuation, capitalization to accurately prepare and edit written correspondence and reports.
Answer and screens calls, take messages, provide service information, and greets visitors.
Maintaining files and ensuring the office runs smoothly.
Attention to detail and organized.
Team player, honest and fast learner.
Office Manager
ESE WORKS, LLC
Cibolo, Texas
1/2019- 1/2020
Applied payments to customer’s accounts and reconciled daily deposits to ensure the monthly reconciliation would be accurate.
Uses varied functions of multiple office automation software to produce a wide range of documents.
Ability to manage several projects simultaneously.
Answer’s telephone, screen calls, takes customer messages, greets visitors.
Organizing meetings and managing databases.
Booking transport and accommodation.
Organizing company events or conferences.
Ordering stationery and furniture.
Email daily correspondence, complaints and queries.
Preparing letters, presentations and reports.
Supervise and monitor employee home inspections.
Medical Records HIM Coordinator/Credential Specialist
Well Bridge Health Care
1106 IH 35, San Marcos Texas, 78666
7/2017- 10/2018
Responsible for Electronic Health Records, Chart Tracking/Deficiency Analysis.
Ensure documents acquisitions are maintained by staff in accordance with HIPPA policies.
Responsible for gathering, verifying evaluating highly confidential and sensitive health care information.
Verify employee active status certifications and credentialing packages.
Processing paperwork into database relating to re-credentialing, education, training licensing.
Receives requests of information by emails and telephone and respond in a timely manner.
Review information on current potential employees.
Input patient data into Nextgen software and request medical records.
Verified patient insurance for admissions and discharge from hospital
Volunteer Randolph Air Force Base, Texas
American Red Cross
3/2016- 5/2017
Worked as customer service representative for the Randolph Air Force Base.
Knowledge of medical applications such as: Composite Health Care System (CHCS),
Armed Forces Health Longitudinal Technology Application (AHLTA).
Streamlined the medical records filing capabilities by key organizing features for better locating/sorting.
Prepare medical request orders for patient pick up and mail packages.
Ability to gather facts and use effective analytical, and evaluative methods to accurately assess information and formulate solutions to problems.
Unit Clerk/ Patient Care Nurse Assistant
Methodist Hospital 7700 Floyd Curl Dr, San Antonio Tx, 78229
09/2014- 3/2016
Prepares consents forms in a healthcare facility and frequently enters patient admissions and discharges on the Tele-Tracker System.
Ability to multitask and perform a variety of clerical functions including data entry, patient demographics, schedules/confirm appointments, file charts, sort telephone orders ready for doctor signatures upon arrival.
Provide basic care to patients inside the Cardiac unit.
Assist with transferring to bedside, take patient temperatures, vital signs, weight and pulse and report to the nurse.
Chaperone doctor and nurse with patient care.
Responsible for following up with all patients every 30 minutes and answering call lights on the unit.
Respond immediately to all hospital rapid response codes on the floor.
Unit Clerk /Nursing Assistant
Addenbrookes Hospital NHS
Cambridge, United Kingdom
8/2007-2/2011
Collect plasma and lab orders, X-rays slides.
Gathering and Mailing specimens.
Prepare patient charts faxing, filing, copying, scanning, collating, and binding of materials.
Facilitates patient care procedures to make the best use of patient time and effectively support physician schedule.
Demonstrates written and verbal communication skills.
Provide comfort and care to patients during their hospital stay assist with vital signs, daily routine.
Skills
Bilingual English/Spanish
Energetic, Honest, Proactive
Medical Records
ROI, Request of Information
Scheduling,
Patient Record Audits
Scanning, Coping, Faxing, Via Email
EMR
HIPPA
Medical Front Office
Customer Service
Nurse Assistant
Vital Signs
CPR
First Aid
Certificate/Licenses 2014
Allied Schools, 22952 Alcalde Dr, Laguna Hills, CA 92653
Electronic Health Records
Front Office Administration Assistant
Medical Billing Technology
CPR
First Aid
Education
Diploma - 1998
Alamogordo High School- 103 Cuba Ave. Alamogordo New Mexico 88310
References
Adam Ramirez, Professional-Environmental Director, Well Bridge Health Care, 737-***-****
Latasha Dennis, Professional-Human Resources, 703-***-****
Michelle Peeble, Professional- 240- 603-8337 ********@****-***.***
Wendy Silva, Professional- BAMC, Patient Administrative Dept, 210-***-****
Travis Edge, Professional- Regional Support, 210-***-****
Lakisha Mavin, Professional- Regional Office Support, 210-***-****
Larry Silva, Professional-210-***-****
Greg Irvin, Professional- Red Cross Coordinator, Randolph Air Force Base, Hospital, 210-***-****
Julie Chapman, Professional- Supervisor for Health Care, Addenbrookes Hospital NHS,
******-****************-*****-************@************.***.**