Customer Service Front Desk
Resume:
Victoria K Martin
Manquin, VA *****
**********@*****.***
A friendly lead teacher skilled at remaining calm under pressure while keeping the daycare setting light and playful. Proficient at working hard to identify and address behavioral and educational issues. Patient and dedicated with enthusiasm for working with children of all ages. Sponsorship required to work in the US
Work Experience
Babysitting Two relatives at home
Me - Manquin, VA
October 2019 to August 2021
• Patience. ...
• Problem-solving. ...
• Communication and relationship building. ...
• Multitasking. ...
• Time management and scheduling. ...
• Self reliance. ...
• Creative skills. ...
• Confidence.
Lead Three Year Old Teacher
Tuckaway Child Development Centers - Innsbrook, VA November 2019 to September 2020
Plan and implement dynamic program for three year olds when planning fun learning activities incorporating the center's curriculum when laying the foundation for preschool readiness while tending to children's daily needs, personal hygiene and care routines. I was put on furlough due to COVID-19 until July of 2020, as we gradually opened back up I traveled remotely to all schools for extra help.
Two's Lead Teacher
Bundle of Joy - Ashland, VA
September 2018 to October 2019
• Taught preschool students
• Taught class size of 16 students
• Recognized for teaching excellence
• Lead teachers and staff members to plan and schedule lessons promoting learning for all activities
• Responsible for instructing students with disabilities Preschool Teacher
Tuckaway Child Development Center - Richmond, VA
August 2012 to August 2018
Plan and implement dynamic program for three year olds when planning fun learning activities incorporating the center's curriculum when laying the foundation for preschool readiness while tending to children's daily needs, personal hygiene and care routines. Teacher
Loving Angels - Lakeside, VA
April 2009 to August 2012
• Recognized for teaching excellence
• Responsible for instructing students with disabilities
• Chaperoned students
• Taught class size of 20 students
• Communicated instructional expectations to students
• Lead teachers and staff members to plan and schedule lessons promoting learning for all activities Teacher Assistant
Tuckaway Child Development Center - Richmond, VA
August 2006 to April 2009
Perform duties that are instructional in nature or deliver direct services to students or parents. Serve in a position for which a teacher or another professional has ultimate responsibility for the design and implementation of educational programs and services. Teacher Assistant
Toddler University - Mechanicsville, VA
January 2001 to July 2007
• Assists primary teacher in managing classes;
• Coordinates with teacher on the day’s agenda;
• Checks attendance of students;
• Prepares lesson plans and materials;
• Conducts lessons under the guidance of the primary teacher;
• Conducts tutorial lessons to individual small groups.
• Conducts demonstrations as required by the lesson plan;
• Distributes all required school materials to students;
• Oversees safety and well-being of students;
• Assists students with special needs and learning disabilities
• Handles preparation of instructional materials for autistic student
• Monitors students’ performance and submits progress reports to lead teachers.
• Provides assistance to new students and their parents and assists in their orientation on schools’ regulations
Veterinary Assistant
King William Veterinary Clinic - King William, VA
January 1996 to January 2001
• Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, filling some prescriptions, over the counter sales, mailings, computer operation, financial transactions, and front office and reception area maintenance.
• Monitor and care for animals after surgery
• Maintain and sterilize surgical instruments and equipment
• Clean and disinfect cages, kennels, and examining and operating rooms
• Help provide emergency first aid to sick or injured animals
• Give medication or immunizations that veterinarians prescribe
• Do routine laboratory tests, such as taking x-rays
• Feed and bathe animals
• Collect samples such as blood, urine, or tissue for testing Kennel Assistant/Receptionist
Wingmont Stables & Kennels - Aylett, VA
January 1995 to February 1996
• Responsible for feeding, cleaning, bathing, administering medication, and closely supervising dogs.
• Provided excellent customer service to patrons when scheduling and conducting appointments.
• Successfully entered data into the computer, filed documents, and answered phones. Education
License in Notary Signing Agent
September 2019 to November 2019
Certificate in Pharmacy Tecnincian
Richmond Apothecaries - Richmond, VA
May 2011 to August 2011
Associate in Early Childhood Education
J Sargeant Reynolds Community College - Henrico County, VA February 2007 to April 2009
Skills
• Leadership Experience (10+ years)
• Organizational Skills (10+ years)
• Time management
• team-oriented
• Creative Direction (10+ years)
• Microsoft Office (10+ years)
• Developmental Disabilities Experience (10+ years)
• Proactive
• Friendly (10+ years)
• Dependable
• Babysitter
• Animal Care
• Childcare
• Kennel Experience
• Special Needs
• Teaching
• Toddler Care
• Veterinary Assistant
• Autism Experience
• Early Childhood Education
• Experience with Children
• Curriculum Development
• Customer Service
• Clerical Experience
• Typing
• Front Desk
• Pet Care
• Medication Administration
• Administrative Experience
• Infant Care
• Management
• Special Education
• Meal Preparation
• Animal Restraint
• Veterinary Technician Experience
• Tutoring
• Classroom experience
• Computer Skills
• Nannying
Awards
Betty Voltz Award
February 2017
Best Customer Service #1
Certifications and Licenses
CPR/First Aid
January 2020 to Present
Assessments
Basic computer skills — Familiar
October 2021
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Direct care — Highly Proficient
November 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly Proficient
Receptionist — Familiar
May 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Early childhood development — Highly Proficient
September 2021
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
Early childhood development — Highly Proficient
September 2021
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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