Customer Service General Labor
Resume:
Felicia Jones
Montgomery, AL *****
adrq4l@r.postjobfree.com
Looking for housekeeping, banquet serving or general labor work Authorized to work in the US for any employer
Work Experience
Housekeeper
DoubleTree by Hilton - Montgomery, AL
June 2021 to Present
Clean and sanitize room after guest has check out clean and sanitize other area's of the hotel General Laborer
Express Employment Agency - Montgomery, AL
June 2019 to Present
Receive packages as they came down the line sort packages by codes on box stack and count packages for shipment
Security Guard
Andy Frain - Montgomery, AL
August 2019 to June 2022
Help guide people through metal detectors at football games check bags as they enter the stadium Housekeeper
Holiday Inn Express - Montgomery, AL
April 2020 to May 2021
Clean and sanitizer rooms before guest arrives And after guest checkout Housekeeper
Crothall Healthcare - Montgomery, AL
May 2018 to January 2021
Clean and sanitize different area's of the hospital by pulling trash mopping clean restrooms dusting ETC.
Sales and Telemarketing
ASK Telemarketing - Montgomery, AL
January 2019 to November 2019
Assist customers with there accounts
Take payments over the phone and solve any issues that the client has Call Center Customer Service Representative
Alorica Calling Center - Montgomery, AL
April 2016 to September 2019
Make calls to customers about there acount answer questions that the customer might have help with disputes
Help potential customers established a account
Banquet Server
Express Employment Agency - Montgomery, AL
March 2018 to April 2019
Go to different hotels and set up and breakdown for different banquets, functions or events by setting tables, cleaning silverware for the event, serve guest food and beverages restock beverages and food station remove dishes after banquet is over and take to kitchen to be washed Education
GED
Skills
• Cash Register (Less than 1 year)
• customer service (Less than 1 year)
• Housekeeping (2 years)
• General Labor (1 year)
• Security (1 year)
• Banquet Experience (4 years) Sales Skills: Influence & Negotiation -- Proficient April 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: https:// share.indeedassessments.com/share
• assignment/6tcj8vphvsqv-s8a Proofreading -- Proficient June 2019 Proofreading written texts. Full results: https://share.indeedassessments.com/share
• assignment/j-wwtppnn-ck4quz Customer Focus & Orientation -- Proficient August 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/ share
• to
• profile/3e669bdefe7a9fb2c0321ad40e1ed5fbeed53dc074545cb7 Reliability -- Highly Proficient September 2019 Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share
• to
• profile/ fede6b58a3ae5762f79797f3e2e38363eed53dc074545cb7 Food Safety -- Proficient April 2019 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/ share
• to
• profile/98f12bd8ae200bd66da300657ed7b2c8eed53dc074545cb7 Verbal Communication
-- Highly Proficient July 2019 Speaking clearly, correctly, and concisely. Full results: https:// share.indeedassessments.com/ share
• to
• profile/6343b661a83b982eaeb12ca58524c9aaeed53dc074545cb7 Personality: Hard-Working -- Expert June 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: https://share.indeedassessments.com/ share
• to
• profile/6f53299d7e3abfffd71ba60ba7d10890eed53dc074545cb7 Security Guard Skills -- Proficient January 2020 Assessing risks, enforcing security standards, and handling complaints. Full results: https://share.indeedassessments.com/ share
• to
• profile/5ecce07f4150097e528b7113574c11cbeed53dc074545cb7 Call Center Customer Service -- Familiar January 2020 Applying customer service skills in a call center setting. Full results: https:// share.indeedassessments.com/ share
• to
• profile/8f81e0e052ba5ea894f1637d8990093deed53dc074545cb7 Food Service: Problem Solving Skills -- Familiar August 2019 Measures a candidate's ability to use logical approaches when solving problems in a restaurant context. Full results: https://share.indeedassessments.com/ share
• to
• profile/4b935a7c7f0966634f96ee960b2a81eaeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Serving Experience
• Host/Hostess
• Serving Experience
• Commercial Cleaning Sales Skills: Influence & Negotiation -- Proficient April 2019 Using influence and negotiation techniques to engage with and persuade customers. Full results: https:// share.indeedassessments.com/ share
• to
• profile/500131c522216aaed15c0e0ace2e4f47eed53dc074545cb7 Security Guard Skills -- Proficient January 2020 Assessing risks, enforcing security standards, and handling complaints. Full results: https://share.indeedassessments.com/ share
• to
• profile/5ecce07f4150097e528b7113574c11cbeed53dc074545cb7 Food Safety -- Proficient August 2019 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: https://share.indeedassessments.com/share
• to
• profile/ caf490d7521889fecdf155e2352d8418 Work Style: Conscientiousness -- Expert June 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: https://share.indeedassessments.com/ share
• to
• profile/6f53299d7e3abfffd71ba60ba7d10890eed53dc074545cb7 Verbal Communication -- Highly Proficient July 2019 Speaking clearly, correctly, and concisely. Full results: https:// share.indeedassessments.com/ share
• to
• profile/6343b661a83b982eaeb12ca58524c9aaeed53dc074545cb7 Workplace English -- Proficient April 2019 Understanding spoken and written English in work situations. Full results: https:// share.indeedassessments.com/share
• to
• profile/ d8d97254309ac18743b9708ed8b38fb0eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Cleaning Experience
• Busser
• Cleaning
• Cooking
• Telemarketing
• Catering
Contact this candidate