Alok Sharma
Address: Block B, ****, Side Front, First Floor,
Shastri Nagar, Delhi 110052, INDIA.
Phone Number: +91-935*******, WhatsApp also.
Email: adrq47@r.postjobfree.com
- Client driven, Quality focused, Manager holding higher diploma in Fashion Design and
Technology, retail, sales & marketing from LONDON, (UNITED KINGDOM) and Bachelor
degree in Commerce from University of Delhi, (INDIA) and many more diplomas.
- An articulate competent with over 10 years cross culture experience (United Kingdom and
India). Merit of having worked with luxury brand like polo (Ralph Lauren, Ed hardy, Georgio
Armani, DOLCE & GABBANA, Reliance Trend, west side (TATA) etc.
- Profound knowledge of retail management with financial administration and facility
management. Trak record attaining consistence years growth in terms of sales revenues as
well developing new clients, thereby expending new customer base.
- Organising events, Creating sales & marketing as part of brand building and customer base.
Comprehensive understanding of internal process & organizing structure of business design new
system process for smooth working in retail operations, Audit, pilferage, preventions and customer
complains an 100% employee engagement survey score.
Experience
Le Travenues technology Limited, (Gurgaon), INDIA - Customer Service Executive
April, 2020 - Present
- Le Travenues Technology Private Limited offers online and mobile travel search engines. The
Company provides international airlines, domestic flights, luxury hotels, bus tickets, and Indian
railways travel reservations online for ticket booking services. Le Travenues Technology conducts
its business in India.
- My role is, To assist travellers in making smarter travel decisions by leveraging artificial intelligence,
innovations on their OTA platforms, comprising their websites and mobile applications. Our vision is
to become the most customer-centric travel company, by offering the best customer experience to
their users by technology and cost-efficiency. We are Indias leading travel ecosystem company with
OTA platforms allow travellers to book train tickets, flight tickets, bus tickets, hotels and cabs, while
providing travel utility tools and services developed using in-house proprietary algorithms and crowd-
sourced information, including train PNR status and confirmation predictions, train seat availability
alerts, train running status updates and delay predictions, flight status updates, bus running status,
pricing and availability alerts, deal discovery, destination content, personalized recommendations,
instant fare alerts for flights and automated customer support services.
SFC Mega Mall, (Maharashtra), INDIA - Centre Head
Sept., 2017 Jan., 2020
- Over 80 thousand sq. ft with hyper market, multinational fashion brand, restaurant, game zone, gold
gym, Tanishq by, (TATA) and four screen Mukta multiplex with luxury architecture
- My role to see day to day operations (Zoning) formulating right tenants, manage leasing (long & short
term), negotiations contract party, follow up with the monthly rent and CAM, escalation, Electricity
bill charges and always focus on to promote public events and strictly follow up all emergency
system. Monitor all the financial System, like cashing receipts, collection (utility income) and account
system to track ageing depth to increase company growth.
Scotts Garments Pvt. Ltd, (Bengaluru), INDIA Business Development Manager
June, 2014 April, 2017
French Eye, (London), UNITED KINGDOM Operations Manager
July, 2010 Jan., 2014
- French eye operating 40 plus retail outlets with in (UNOTED KINGDOM) with over 50 million
pounds turnover per annum. Company head office as well as designing studio in LONDON
and get manufactured from (CHINA & Turkey
- I was responsible for 3 outlets in (LONDON), To, see day to day operations like driving sales
maximise profit across all outlets, liaising with area manager, how to deliver strong business,
manage & formulate direct retail strategy like, maintain commercial presentation standard
throughout all stores.
- I also manage accounts profitability & financial forecast, weekly, monthly and annually, sales
target & execute them given time frame
PROHIBITHION Fashion Pvt, Ltd, (London), UNITED KINGDOM Area Manager
Oct., 2006 Feb., 2010
House Of Labels, (London), UNITED KINGDOM Store Manager
Dec., 2004 Feb., 2006
Education
National Award Qualification, Milton Keynes College, UNITED KINGDOM, (Jan. 2010 May 2010)
- Personality Development & Communication aim to cause professional & inter personal
communication like, confidence, career interview and motivation speech.
National Award Qualification, Kensington & Chelsea College, UNITED KINGDOM, (Jan. 2011 May.2011)
- Health & Safety and Employability, relates to the prevention of accident and ill health to
employees of those effected by work.
- Set if achievements skill understanding and personal attributes, thats makes student after
graduate more likely to get a job.
Diploma In Higher Education, University of Middlesex, UNITED KINGDOM, (Sep 1996 - May 1998)
- Emphasis on fashion designing, retail management and brand building. Understanding market
and consumer demand.
Bachelor In Commerce, University of Delhi INDIA, (March 1992 - May 1994)
- General Business principal like, Account, Finance, Business Management, Human Recourses
and Economics.
Diploma In CAD, National Institute of Technology INDIA, (March 1995 May 1996)
- Introduction of fashion designing software, scanning techniqus, image processing techniques,
photoshop with print, corral drew, strictures and stick figure and creative calligraphy in
computers
Diploma In Fashion Design and Technology, JD Institute of Fashion Technology INDIA, (March 1994
May 1995)
- Emphasis on, Common topics like, Fashion Design, Sketching, Illustration, apparel
development and advance draping.
Skills
- Well Versed with apple Mac, Series OS X, version 10.9.2.
- Proper knowledge of MS Window, Word, Excel and POS (Point of sale).
Language
- Flaunt in English.
- Hindi.
- Punjabi.
- Basic French.
Drive to succeed & excel, Organisation building, Innovating thought and Solutions.