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Customer Service Pool Technician

Location:
San Antonio, TX
Posted:
July 13, 2022

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Resume:

Gage C Moss

***** ******** *****

San Antonio, Texas USA 78247

210-***-****

adrpws@r.postjobfree.com

OBJECTIVE

To become a Wind Tech in a rapidly growing industry WORK EXPERIENCE

Nicks Pool Solutions, Ormond Beach, Florida USA

Pool Technician

03/2022 - 05/2022

Provide weekly service to anywhere from 75-100 pools

Performed vacuuming activities in hard to reach places inside the pool.

Perform weekly test and balances of chemical and adjust system as necessary.

Informed supervisors when parts needed major service or repair.

Helped customers with questions about the maintenance of their pools and made recommendations.

Provided excellent customer service when servicing client's swimming pools. 1-800-GOT-JUNK? Houston, Houston, Texas USA

General Manager

09/2020 - 03/2022

Developed and implemented a sales culture to a team of 70+ employees

Grew YOY revenue from 3.5 million to 6.5 million

Oversaw employee relations including hiring, training and performance.

Maintained all store operations, overseeing employees and scheduling.

Provided exceptional one-on-one customer service and effectively handled any customer complaints.

1-800-GOT-JUNK? SouthWind, Indianapolis, Indiana USA Operations Manager

07/2017 - 09/2020

Held morning meetings encouraging sales while maintaining customer satisfaction

Dispatched teams from project to project to keep a two hour arrival window promise

Held one on one's with team members

Aided in a $750,000 to $2.1 million YOY growth

Built relationships with vendors to lower COGS

Maintained a labor of under 14%

RCL, Fort Worth, Texas USA

Crew Foreman

05/2014 - 06/2017

Train new hires on landscape equipment, heavy equipment and proper use PPE.

Read and comprehend prints effectively

Built towers, installed antennas and cables, mapped towers (exact measurements for top to bottom), sight prep, co- locations of clients, and handled daily aspects of sub contractors and state inspections, along with time records and perdium payout while on the road.

Directed crew tasks as needed, reported job progress or issues to owner or supervisor of company.

VJ’s Pizza, San Antonio, Texas USA

Manager

02/2009 - 05/2014

System, Credit Card Batching, Cash Depositing and Tips Handling

Made pizza, took phone orders, prepared all other food, and kept store clean.

Prepped food for lunch and/or dinner, which included cutting vegetables, making sauces, making pizza dough, and filling stations

Hand toss pizza dough to be stretched into 18" pizza pies

Executed proper cooking techniques and recipes to ensure customer satisfaction through quality food production

Job duties included; prepare, cook, cut, & package pizza for dine in or delivery, fry, sauce, & package chicken wings & various other frozen food items, answered phones for delivery & carryout orders, entered info. on the computers, helped bus tables, wash & organize dishes, close kitchen, deck brushed, squeegeed, & dry mopped floors EDUCATION

Ronald Reagan High School San Antonio, Texas USA

GPA: 90

2006 - 2009

SKILLS

Problem solving skills

Critical thinking skills

Flexibility

Teamwork

Attention to Detail

Safety



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