Keith Raimbault

*** *** ***** ***, **** IN, *****

Cell Phone: 708-***-****

Email: adrpwq@r.postjobfree.com

http://linkedin.com/in/keith-raimbault-10a04a40

Exclusive Responsibility for UNIX Systems Administration, including server stability, network connectivity, optimum performance and maintenance to critical applications in multiple business units

Employment History:

6/2019 -present

Itron chicago il

NOC engineer

Monitor global network for multiple companies

Troubleshoot application errors and follow runbook procedures to solve problems

Notify customers of problems and communicate til solution

Perform changes to environments and verify success

Write technical procedures for technicians to follow

5/2012 – 3/2019

AT&T Highland, IN USA

Sr. Specialist Systems Administrator (Sr. UNIX System Admin)

As lead System Administrator had exclusive responsibility for UNIX Servers and environment of 20 servers. Built servers and maintained environment including Veritas volume manager.

Migrated 20 servers to data center including all aspects of project management and planning.

Supported over 1000 Linux and UNIX servers in 24x7x365 environment.

Perform basic and high-level troubleshooting of 1000 UNIX and Linux servers and associated routers and switches.

Troubleshoot database issues for various applications using sql queries

Drive problems through to resolution invoking escalation contacts and internal support groups when appropriate. Own the problem and drive it until it is resolved.

Document all troubleshooting steps performed in the ticket to ensure that other technicians are aware of steps that have already been taken send ALERT Pages to the support and account teams and dispatch vendors accordingly.

Run and maintain Perl and bash scripts to validate platform after maintenance window is complete.

Write detailed procedures for troubleshooting cutting customer notification time to

less than 15 min.

02/2001 – 5/2012

AT&T, Chicago, IL USA

SR. Technical Analyst (Sr. UNIX System Admin)

As Lead UNIX Systems Administrator, manage all hardware and software projects for the team. Support and maintain Sun Solaris 8, 9 and 10-based systems. Apply patch and system upgrades; maintain backups using ufsdump and Netbackup software.

Troubleshoot software and hardware problems including bottleneck I/O problems.

Used extensive knowledge of Veritas volume manager to see where data usage was creating over use of drives and used volume manager to spread data across multiple disks, which reduced disk usage and eliminated disk failure.

Restore files for users and keep systems up to date with security issues by scanning systems with ISS software.

Setup unused server to serve as servers for ISS and installed client software on all servers to scan for vulnerabilities. Monitor systems by install and tuning of Patrol software, which saved data and hours of restoration work. Manage projects related to software and hardware upgrades.

Support 24x7 critical operations environment. Upgrade servers OS in 3 different locations

Improve performance by 10%. Support, maintain and implement IBM and Alcatel IVRU’s. Trained technicians on trouble shooting procedures and published procedures on the web, cutting reaction time to customer trouble by 15 minutes.

Use Clarify and SQL to provide interface with other systems and collect data for use with troubleshooting procedures to improve customer satisfaction. Responsible for Security procedures on all servers. Maintain all systems achieving 99% flow through provisioning vs 93% goal. Improved flow through provisioning by 4% by using UNIX knowledge to automate repetitive procedures.

02/1997 - 02/2001

Lucent, Naperville Il, IL USA

Test Environment Operations Engineer (UNIX Operations/Support)

Support UNIX based systems to Develop and maintain 5ESS and 7R/E POTS wire line test environment including DACS, SS7Links, 2STPE, ATM, RTCD, Procall, and other various test equipment.

Assist users in testing by working with UNIX based environment. Assisted in building Wireless CDMA, TDMA labs and built web sites for users with information about the lab.

Assumed additional responsibilities of test environment Implementation coordinator, Test Environment Architect, and Test Environment Documentation coordinator because of downsizing. Saved over $4,000 by changing lab usage procedure. Saved over 100 man-hours on one project by splitting lab components to implement 2 stages of the project in different labs at the same time.

Education:

HP System Administration I+II

Solaris System Administration I+II

System Security

Oracle Basic Skills

Clarify System Administration

Html programming

Six Sigma Greenbelt

MSOC

LEAN

DeVry, Chicago, IL USA

Bachelor’s Degree Electrical Engineering Technologies DeVry University

Master’s Degree Project Management Keller Graduate School of Management

Green Belt Six Sigma AT&T

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