Charisma Patterson

Seeking Entry Level Receptionist Position!

Mansfield, OH 44903

adrpvi@r.postjobfree.com

+1-419-***-****

• Hardworking, quick learner, and can get the job done promptly.

• Familiarity utilizing Microsoft Office ● Ability to effectively communicate applications verbally and in handwritten form

• Dependable and trustworthy employee ● Active listening skills

• Superior customer service abilities ● Committed to professional excellence Hard SKILLS

• Proficient and accurate data entry ● Answer multi-line phones in a timely

• HIPAA/OSHA Trained and Certified manner

• Experience utilizing ICD/9, CPT-Coding ● Claim Gear(EMR) knowledge

• Cash handling ● Knowledge of medical terminology Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Racker/Inspector

Nanogate Jay Systems - Mansfield, OH

December 2021 to February 2022

• Inspect car light mold part

• Pull the tab off the car mold

• Rack the mold

• Pull Rack to the other side for more work on it! Cashier/Customer Service

Save-A-Lot - Lexington, OH

September 2021 to December 2021

• Cash handling, debit and check transactions

• Restock merchandise and produce

• Box down products, then restock new product

• Restock Bakery and Frozen

• Clean store at end of shift

Customer Service Representative-work from home

Contactusinc - Columbus, OH

January 2021 to April 2021

Work from home csr

Answer customer call

Place orders online for the customers

Look up customer orders

Resolve customer complaints, shipping problems.

Do returns and or exchanges of items for customers. Office Assistant

MBIE-Mary Mcleod-Bethune Intervention and Enrichment Center - Mansfield, OH September 2020 to December 2020

• Answer phones

• Create file folders for important documents

• Assemble Employee packets for new hires

• Prepare and type up memos, scan and email

• Order office supplies

• Research grant information for non profit businesses

• File documents

• Create driver schedules daily

• Type up client orders daily, make driver and office copies once drivers are assigned. Customer Service Associate/Cashier

Hobby Lobby - Mansfield, OH

September 2018 to January 2019

Assist Customers with transactions

Restock recovery merchandise

Cash handling, Debit and Check transactions

Handle customer returns

10-key on the register!

Answer multi-line phone in a timely manner for customer assistance. Office Assistant

Metropolitan Development Council-MDC - Tacoma, WA

January 2018 to February 2018

• Greet and welcome clients to MDC

• Answer multi-line phones; schedule and check in appointments with MS Access

• Provide program information; inside and outside Tacoma city limits

• Notify staff of waiting client and other important information

• Copy and fax documents, mailing them to appropriate persons

• Check JFS for new orders

Front Desk Receptionist

TACID - Tacoma, WA

March 2017 to August 2017

• Ensure company safety procedures while opening building for daily operations

• Answer and direct incoming calls utilizing multi-line phone system

• Receive and forward incoming mail to correct staff members

• Greet and assist office visitors with sign in

• Responsible for distribution of general office correspondence utilizing Microsoft outlook Assist with putting together intake packets

Medical Administrative Assistant

Urgent Care Chiropractic Center - Kent, WA

July 2014 to October 2014

• Set up new patient files

• Schedule patient appointments, call and confirm appointments

• Collect payments; via cash or debit

• Put together end of week and monthly reports-scan and email

• Answer multi-line phone in a timely manner

• Medical billing and calling insurance companies for verification Car Service Prep

Enterprise Holdings - Lakewood, WA

January 2014 to June 2014

• Detail vehicles inside and out using exceptional attention to detail skills

• Travel to customer locations and transport them to their desired location

• Answer multi-line phones and demonstrate proper phone etiquette

• File customer information and contracts in appropriate areas Externship

Northwest Physicians Network - Tacoma, WA

September 2013 to November 2013

• Newborn Eligibility Project(verifying mom and newborn eligibility via United Healthcare online

• portal, printing eligibility screens and entering the information into an excel spreadsheet).

• claim status spreadsheets(looking up claims in systems, noting status, completing spreadsheet and faxing documentation to provider's office and/or requestor, then scanning into NPN shared drive for our records).

• Answered member service phone calls regarding general claim status. Transferred all other calls to the manager for completion

• Prepared and mailed Sound Path Health Medicare Advantage EOB's(weekly) Education

Technical Degree in Medical Administrative Assistant Everest College - Tacoma, WA

January 2013 to April 2014

High school diploma in General studies

Clover Park High School - Lakewood, WA

September 1998 to June 2001

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