Office Manager Chiropractic

Laura Graham graham****@gmail Ph: 678-***-****

Professional Summary

Resilient Clinical Office Manager pledging to contribute diplomatic leadership, organization, compassion,

professional patient care, meticulous clinical liaising, and other beneficial skills accumulated throughout 20

years.

Skills

Detailed-oriented Quality assurance

Excellent teamwork OSHA assurance

Flexible schedule HIPAA compliance

Strong organization skills Interpersonal communication Electronic medical records Experienced in insurance verification and authorizations

Patient-focused care Knowledge of proper cash handling procedures

Strategically inclined Develop X-Rays

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Work History

Chiropractic Office Manager August 2001 to May 2022

The Wellness Sanctuary IC/Formally - Fortin Chiropractic & Athletic Healthcare Center

Manage office and employees, trained new staff in office duties and patient care

Collected, organized and restock supplies in office, patient bathroom and adjusting rooms

Making sure supplies were ordered in a timely manner

Performed routine housekeeping in office areas, adjusting rooms, patient waiting rooms and COVID-19

cleaning procedures

Took direction from doctors as was directed for patient needs

Welcomed new patients, and collected patients’ insurance, driver’s license, information

Explained intake paperwork to new patients, and made sure all paperwork was completed

Explained procedures to new patients to reduce anxieties and increase patient cooperation

Prepped and draped patients in a sterile fashion

Completed clinical procedures-x-rays for interpretation for the doctor

Answered E-mails, phone calls and explained to new patients their insurance coverage and how their plan covered all procedures

Very knowledgeable in understanding insurances deductibles, co-insurance, out of pocket, co-pays

and insurance fee schedules for patients’ payment and billing purposes

Called and verified patient insurance and keeping up with patients visits and authorizations

Scheduled patient appointments including absence follow-up scheduling

Collected necessary payments from the patients and keeping up any earned credits from their insurances

Entered all patient medical, financial information and payments to guarantee that employees, doctors and vendors were paid on time

Education

Lithonia High School 2440 Phillips Rd. Lithonia GA 30058 1983

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