Manager Office Administrative Assistant

TROY GAVIN

Denver CO ***** (***) ***- **** *********@*****.***

ADMINISTRATIVE ASSISTANT

Creative and innovative leader with 10 years plus experience in administrative management. Highly effective in providing administrative functions to business leaders and partners to implement programs that focus on various aspects of business to achieve corporate goals. Experienced in strategic planning, onboarding management, workplace planning and communications. My experience includes government and healthcare agencies.

SUMMARY OF EXPERIENCE

Demonstrated computer applications; adaptable to most software (word processing, spreadsheets, and database systems-Oracle). Primary most Microsoft Products.

Sales and Marketing- Review and Analysis of Data Collection. Forecasting Reports.

Working knowledge of eligibility and billing. HIPPA Certified.

Environmental safety-OSHA safety and training.

Onboarding prescreening

Coordinator of training and meetings

Effective leadership in team building

Outstanding interpersonal, communication and organizational skills. PROFESSIONAL EXPERIENCE

KAISER PERMANENTE – ADMINISTRATIVE ASSISTANT DENVER, CO Aug 2016 - Jun 2021

● Report directly to VP, Director, and Operations Manager of Member Services

● Responsibilities include distribution of communications to various areas within the department.

● Monitor and track reports to managers.

● Facilitate coverage as needed.

DENVER TRANSIT PARTNERS - SAFETY COORDINATOR DENVER, CO Jan 2015 - Jan 2016

● Provided support to the Safety Directory and safety staff

● updated and maintained safety forms and incident reports, processed requisitions for procurement, sustainability training and tracking, annual safety orientation and training tracking, agenda preparation,

● weekly HSE toolbox topic creation & distribution as well as MSD online site administration.

● Coordinated onboarding- drug screening, all printing needs, OSHA 10, OSHA 30, FIRST AID, CPR and required safety classes, weekly and monthly safety meetings and pre-construction meeting preparation WELLPOINT-ENROLLMENT REPRESENTATIVE DENVER, CO Jun 2014 - Jan 2015

● Provided excellent customized service to plan members.

● Responsible for verifying clients to ensure privacy and confidentiality.

● Verified accuracy of enrollment.

● Confirmed or made changes to billing and eligibility. CITY OF SAN JOSE CA CITY HALL SENIOR OFFICE SPECIALIST Nov 2008 - Oct 2012 INVESTMENT/RETIREMENT SERVICES

● responsible for supporting the Police & Fire Department Retirement Plan, Federated City Employees’ Retirement System Investment Committee.

● committee notes, ensured posting of all committee content, prepared reports, agendas, presentations, led special projects, posted and

● updated the City of San Jose’s home page and intranet pages.

● Worked closely with committee members, organized and set up meetings, special events, and training.

● travel arrangements and prepared expense reports. CITY MANAGER'S OFFICE

● Responsible for providing Executive administrative support to the Mayor’s appointed; Sunshine Reform Task Force Committee, I took committee notes, ensured posting of all committee content, prepared reports, agendas, presentations, lead special projects, posted and updated the City of San Jose’s home page and intranet pages, met with internal and external committee members, organized and set up meetings and special events and training.

TRAINING/TECHNOLOGY

Microsoft Office (Most products) SAP- PeopleSoft E- Verify/ I-9 Dreamweaver-Photoshop Adobe Acrobat CS Design Illustrator InDesign MARx -Medisys Facets

Industry Safe-eRailsafe Aconex KYC

EDUCATION

ITT Technical Institute, Youngstown, OH

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