SHELECIA WILLIAMS
Cell: 404-***-**** Email: **********@*****.***
**** ****** *****, *************, ** 30043
Dependable and enthusiastic individual with a solid background with a hardworking approach. I always seek every opportunity to go beyond basics and serve customers with speed and diligence. I'm always ready to learn new tasks. I'm accustomed to multitasking and working quickly to meet challenging demands. Motivated at meeting customer needs. Stays on top of demands in fast-paced environments. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
EDUCATION AND COURSEWORK
Cornerstone Christian Service 2006
General Education Diploma
SUMMARY OF SKILLS
Social Building
Goal Driven
Customer Relations
Organization and Prioritization
Strong Communication and Problem Solving
Team Leadership
Success Oriented
Technology (Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook)
PROFESSIONAL EXPERIENCE
Warehouse Associate & Dispatcher, Publix Distribution, Dacula, GA 2016-Present
Selected cases and other containers of food and non-food products to fill customer orders.
Placed products in modules so that floor selectors could select the product.
Assisted with scheduling and tracking of Publix trucks.
Facilities Management Worker II & Office Assistant, University of Georgia, Athens, GA 2010-2016
Cleaned assigned spaces, including classrooms, event rooms and bathrooms
Prepared facility for daily operations
Recorded and requested repairs for assigned spaces
Assisted in the office by filing, answering phones & answering emails
Cashier, Dollar General, Athens, GA 2008-2011
Received payments and issue receipts for cash and credit transactions & counted money in the drawer.
Accepted customer returns and issued refunds
Stocked shelves and made sure that the store was a safe and clean environment.
Communicated with customers to build rapport and assisted in resolving dissatisfied customers using conflict mediation skills.
Custodian, Sanders Cleaning Service, Athens, GA 2004-2014
Cleaned offices in professional buildings, which including sweeping, mopping, vacuuming and cleaning windows.
VOLUNTEER WORK
NAACP
Rainbow Push Coalition Program (2004-2014)
REFERENCES: Upon Request