Spanish Interpreter Collector

SAMANTHA SOTO

EXPERIENCE

**/****-******* ********* ********* International Inc. Phoenix, Az

Language Interpreter

■ Language Interpretation Services for many industries including medical, legal, business, 9-1-1, and others.

■ Responsible for using verbatim scripts & protocols

■ Responsible for maintaining as conduit / transparency through entire call

■ Responsible to ensure meaning for meaning interpretation

02/09-06/2018 Department of Education Tempe, Az

Administration/General Clerical/ Spanish Representative ■ Process various letter request for loan holders.

■ Process Promissory Notes/ Payment Histories for loan holders.

■ Process/ Send correspondence to loan holders as requested by Dept. of Education.

■ Receive/Batch and Notate loan holders accounts of any documents received or sent out.

■ Spanish Interpreter / Translations.

■ Forward accounts to attorney to proceed legally.

■ Assist agents with request for payment plans to fit loan holders’ personal finances.

07/07-01/09 Law Office of Joe Pezzuto Tempe, Az

Collector/ Spanish Representative

■ Collections on 60+ day child support orders.

■ Collected on current and arrears balance.

■ Spanish Queue / Translations.

■ Offered settlements on arrears balances.

■ Enforced orders by request to State offices in Az, Okla., La, & Nc.

EDUCATION

October 1999 Phoenix Job Corps Phoenix, Az

Graduated August 2000 ■ Obtained G.E.D.

2012-2014 Gateway Community College Phoenix, Az

Surgical Technology

Associates of Science Degree

SKILLS

Bilingual/ Translations

Type 50 wpm/ 10 key 10,000 kph

Proficient in use of Microsoft Office Software

Excel/ Power Point/ Worldwide net

Skilled in Collecting and Organizing Data

Skilled with working with the public tactfully

Work independently with little or no supervision

E-MAIL ********@*****.***

802 North 30th Street Apt 1089 Phoenix, AZ 85008 • PHONE 480-***-****

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