Customer Service Call Center

Luke Perkins Timmreck

801-***-**** **************@*****.***

EDUCATION

Utah State University General Education Logan, UT

Studying in Exploratory Major Class of 2024

GPA: 3.2

My desire is to go into Aviation to become a pilot.

PROFESSIONAL EXPERIENCE

Todd Paey 801-***-****) / Beauty Industry Group Salt Lake City, Utah

Product Stocker and Building Organization April 2020- August 2020

My main job was to stock items into boxes and ship them out to customers.

My boss also gave me the tasks of organizing the building so that items could be shipped more sufficiently.

Fox Pest Control Call Center Bountiful, Utah

Customer Service September 2020– March 2021

Spoke with all the customers who wanted to terminate their contract.

Worked predominately in English but was their Spanish speaker.

In charge of managing the money in their accounts

VOLUNTEER SERVICE

Religious Organization Guatemala City, Guatemala

Spanish speaking service volunteer August 2018, April 2020

I was able to learn Spanish very fluently during my time in Guatemala.

I was set as a leader of the other volunteers in trying to help them to fulfill their roles.

I learned a lot about customer service as I went door to door speaking with the people of Guatemala.

Eagle Scout Project, Boy Scouts of America Freedom Hills Park, Centerville Utah April 2018

I complete the project of placing waterlogs along a trail in the mountains to protect the path from erosion and precipitation.

I was the leader in organizing this project in all aspects and assigning volunteers specific jobs in order to complete the project.

PERSONAL / SKILLS / or INTERESTS

I am looking into studying business at Utah State.

I am able to speak Spanish fluently.

I consider myself an active listener.

I like to help other people and myself to solve problems.

I enjoy making new friends and treating people with respect.

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