Data Entry Front Desk
Resume:
Serigne Gueye
Newark, DE *****
******************@*****.***
To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned. Work Experience
CSR - Customer Service Representative
ShopRite Supermarkets - Newark, DE
February 2022 to April 2022
I worked at the front desk as a cashier at Shop Rite Four Seasons in Newark, Delaware. My responsibilities for that job were mainly:
• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges
Financial and Accounting Manager
Government of Senegal - Town Hall, MA
January 2016 to December 2018
Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures
Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks
Translator and Interpreter
British Council - Dakar, Senegal
January 2015 to August 2017
Discuss translation requirements with clients and determine any fees to be charged for services provided Follow ethical codes that protect the confidentiality of information Proofread, edit, and revise translated materials
Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible Entrepreneur/Owner
Syndika Market - Pikine, Senegal
October 2005 to December 2015
Bought and sold fruits such as water melon, mango, orange, and so on in the fruit market Sandia which is a trade center in the city of Pikine, Senegal.
Researcher
United Nations office on drugs and crime(UNODC) - Dakar December 2013 to June 2014
Administer standardized tests to research subjects, or interview them to collect research data Perform data entry and other clerical work as required for project completion Perform descriptive and multivariate statistical analyses of data, using computer software Education
Ph.D. student in International Trade Negotiations and Policies Cheikh Anta DIOP University - Dakar, SN
February 2018 to Present
Associate's degree in English as a Second Language Delaware Technical and Community College - Wilmington, DE January 2019 to 2020
Master's Degree in International Business/Trade/Commerce Cheikh Anta DIOP University - Dakar, SN
July 2014 to October 2015
Dec Master's Degree in Economics
University Cheikh Anta Diop - Dakar, SN
October 2011 to 2012
Bachelor's Degree in Economics
University Cheikh Anta Diop - Dakar, SN
October 2010 to 2011
Skills
• Interpretation
• Proofreading
• Translation
• Accounts Payable
• Google Docs
• WordPress
• Social media management
• Journal Entries
• QuickBooks
• Writing Skills
• Bookkeeping
Certifications and Licenses
CPA
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