Customer Service Loan Processor
Resume:
Thank you for your interest in me for your current open position. I look forward to meeting you and evaluating my skill set with your needs. Customer Service, problem solving, office mgt. AP, AR, and billing are strengths as well as pleasant interpersonal and interdepartmental work relations. In my experience communication is one of, if not the most important factors for successful outcomes and satisfied customers. I bring years of communication experience in various fields to you for your assessment. Addressing the employment gap in my resume, I have spent the past several years as an advocate and care provider for both my husband and daughter through serious medical issues. I am pleased to be able to return to the workforce and offer my skill set to you. Thank you for your interest.
Best,
Cindy Kosinski
Cindy Kosinski
Contact information
Ojai, CA 93023
**************@*****.***
Summary & Professional Objective
I have enjoyed the opportunity to gather experience in several fields including Education, Construction, and Real Estate. General office work including reception, A/R, A/P, as well as superior customer service, advocacy and organization skills reflect part of my skill set. I have many years of purchasing, receiving, shipping and community retail experience. I pride myself in working well with various departments and constituencies. I wish to bring these skills to an organization and company culture that values integrity and enthusiasm.
Professional Experience
The Thacher School
2003-2018
Accounts Receivable, Student & Faculty Services, and Mailroom Management
· Computerization of the School’s AR system
· Processing of tuition payments & billing that comprised of 450 accounts
· Calculation and claims for Tuition Refund Insurance
· Textbook ordering, distribution, returns and donations
· Purchasing, Receiving, Inventory and Sales for Community and Business use
· Receiving and Shipping for the Community Mailroom
· Billing
· Participation in and support of Annual Social and Fundraising Events for Students, Parents, Alumni and Faculty
Affinity Bank
Construction Loan Disbursement Specialist
1999-2003
· Review and approve construction appraisals for loan disbursements
· Manage property portfolios for payments and insurance compliance Paul Davis Systems of Ventura Insurance Restoration Contractor 1994-1999
Job Cost Accountant/Office Manager
· Complete management of the office including phones, customer service, scheduling, filing, insurance compliance, liens/releases and sales
· Scheduling of Sub-Contractors
· A/R & A/P
Directors Mortgage
1992-1994
Loan Processor
Education & Professional Skills
Ventura Community College
Associate of Arts General Education 1987-1991
Proficient in Excel, Word, and Google Docs
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