Customer Service Loan Review
Resume:
Amy Curry
***********@*****.***
A creative problem solver with excellent communication, presentation, and organizational skills.
Incorporates quality and analytical methodologies to achieve improved customer services and processes.
Quickly adapt to a variety of work environments in this changing industry.
Employment History
Uwharrie Bank
Credit Underwriter, Charlotte NC 11/2021 to Present
●Experienced underwriter with 10 plus years’ experience of Conforming/ Non-Conforming
●Excellent verbal communication skills / written and attention to details
●Ensure full compliance with all regulatory requirements for Federal and State
●Explain and discuss decisions with the Loan Officer and other interested parties
●Implementing fraud detection techniques, performing compliance reviews
●Meet and/or exceed daily production goals.
●Complete understanding of income calculation and residual income qualifications
Better Mortgage
Credit Underwriter, Charlotte NC 11/2020 to 11/2021
●Full review and decision of loan applications submitted for refinance or purchase
●Provide the highest levels of Customer service to all internal and external partners
●Ensure full compliance with all regulatory requirements for Federal and State
●Extremely motivated and pay attention to every detail, meet and exceed production goals
●Implementing fraud detection techniques, performing compliance reviews
●Meet and/or exceed daily production goals.
●Complete understanding of income calculation and residual income qualifications
Quicken Loans
Credit Underwriter, Charlotte NC 04/2018 to 11/2020
●Responsible for reviewing, analyzing, approving and underwriting large, unusual or complex individual consumer requests and products within company and industry guidelines.
●Complete understanding of income calculation and residual income qualifications
●Examining transactions to ensure accuracy and completeness; preparing formal reports for
review
●Ability to work in a fast-paced deadline driven environment
●Effective organizational, multi- tasking, and prioritizing skills
●Excellent verbal, written, and interpersonal communication skills
●Directly work with Brokers, Mortgage Loan Officers, Processors and borrowers for timely loan workouts
Wells Fargo
Credit Underwriter, Charlotte NC 10/2012 to 04/2018
●Underwrite Conventional/Conforming
●Full loan review from origination to close
●High attention to detail with a 96% pass rate in quality control audits
●Confident verbal and written communication skills with all levels of the organization
●Experience providing highly detailed commentary regarding underwriting and decision making
●Complete understanding of income calculation and residual income qualifications
Accenture
Credit Underwriter, Charlotte NC 09/2009 to 10/2012
●Underwrite Conventional/Conforming
●Ability to work in a fast-paced deadline driven environment Examining transactions to ensure accuracy and completeness; preparing formal reports for review
●Effective organizational, multi-tasking, and prioritizing skills
●Excellent verbal, written, and interpersonal communication skills
●Met and exceeded 6 hour SLA agreement for initial decision turn time
●Directly work with Brokers, Mortgage Loan Officers, Processors and borrowers for timely loan workouts
Computer Skills:
Encompass/ LPS/ Desktop Underwriter (DO/DU), Loan Prospector (LP) Data Verify
Mortgage Skills and Accomplishments
Consistently met / exceeded production goals, In charge of team building events and catering needs for 350 plus employees for all special events. Recognizing and awarding team members for outstanding performance.
Contact this candidate