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District Manager

Location:
St. Augustine, FL
Posted:
July 11, 2022

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Resume:

Meg Hamill

DULUTH, GA 678-***-**** ***********@*****.***

DYNAMIC RETAIL LEADER

Forward thinking experienced retail leader with expertise in multiple markets, knowledge of luxury business, full price, and outlet business models. Keen ability to attract key talent utilizing multiple sourcing strategies. Leverage personal and professional networks to identify and recruit talent. Experience using Indeed virtual platform to hire partners. Conducting hiring events offsite for new store opening in remote markets to proactively staff. Successful in leading teams to achieve succession planning strategies designed to foster internal growth. Build and motivate teams to accomplish common goals. Skilled in leveraging strategies and developing new business initiatives to drive incremental sales dollars for bottom-line profitability. Ensured brand loyalty built through exceeding both internal and external customer expectations. Lifelong learner who stays curious, always leans into opportunities to develop better solutions to business and partner challenges to develop the best possible outcome.

Core Competencies include:

Talent Acquisition & Recruitment – Human Resources – Performance Management

Business & Market Analysis – Talent Development – Project Management – Change Agent

Cross-Functional Team Leadership - Strategic Planning - Problem Solving - Risk Management

Customer - Satisfaction – P&L Responsibilities – Merchandising – Territory Management

PROFESSIONAL EXPERIENCE

THE GOOD FEET STORE NW/SE/DAKOTAS_DISTRICT MANAGER ATLANTA 11/2021-2/2022

Hired to lead and grow the Atlanta / Georgia Market

Lead sales team to impact the client experience and drive profitability

Coach and provide feedback to develop all levels of team to enhance behavioral capabilities

STARBUCKS - DISTRICT MANAGER COLUMBUS CIRCLE, NEW YORK CITY 2018 – 11/2021

Lead a Portfolio of 10 store managers in the New York City Columbus Circle district with annual sales volume of $17M

Transformed District with critical focus on SM leadership while creating a culture of partner care.

Frist year in role was able to galvanize team and increase FY 19 metrics from Nov-Sept COSD from -4.4% to +8.8%, Total Sales from -.8% to +13.9% Controllable Contribution Growth from +2.6% to +15.7%

During total tenure in role enhanced Customer Connection from 23 to 54 current state on road to 100.

DM POC for Indeed virtual recruiting event with 1,000 applicants, 212 interviews, 47 open area positions filled

NINA MCLEMORE BUCKHEAD BOUTIQUE AND SHOWROOM MANAGER 2017-2018

Responsible for growing sales, brand and market share presence in the Atlanta. Developed and executed advertising plan to grow brand awareness and increase business.

Built all client relationships with exemplary service and by marketing collection through Women’s business organizations, targeting c-suite women, developing relationships through all business and social networks.

Fostered community and client involvement with charity events focused on generating sales for donations.

BURBERRY GENERAL MANAGER - DAWSONVILLE, GA 2016-2017

Improved sales growth through training and education of staff with all Burberry resources.

Filled open AM Position by recruiting a highly talented General Manager through my professional network.

Planned and executed move of store to temporary location in Center for existing store remodel.

RALPH LAUREN FACTORY STORES - DISTRICT MANAGER GEORGIA & SOUTH CAROLINA 2010 - 2016

Led a team of eight general managers across Georgia and South Carolina, contributing to $75M in annual sales. Opened three new concept stores for the organization, overseeing all aspects of projects from start to completion, holding off site job fairs, staffing at all levels, communication to Vice President of stores directly on business trends, customer insight and recommendations on go-forward strategies.

Drove FY16 Results +1.2% Financial Sales Plan, Conversion growth of +180bpts and UPT growth of +50bpts.

Opened Savannah Tanger Outlets and delivered #1 Performance to Financial Sales Plan in Company (FY16).

Opened 3 new concept stores under the Chaps Brand for the organization and communicated to VP all aspects of customer behaviors, product performance and ideas for building brand awareness and customer loyalty.

Influenced and developed teams within the district to focus on role clarity with a proactive approach to calibrate talent with general managers and improve skill set to create balanced teams. Developed three internal general managers, one district manager, and externally hired a Store Manager that previously worked for me.

Key member of a corporate task force that identified and developed a company associate orientation program. Created district manager on-boarding program as a key member of the corporate task force.

Developed Company Talent Development Pyramid program and implementation to the fleet.

Expedited business needs and drove top line sales by developing corporate partnerships.

COACH FULL PRICE RETAIL STORES - DISTRICT MANAGER SOUTHEAST 2005 - 2010

Led a team of 2 Area Sales Managers, with 22 stores in eight states with annual sales volume of $49M. Executed six new store openings; 4 in new remote markets and successfully balanced new teams with internal and external talent.

Executed 6 store openings, 4 in remote markets. Utilized a published job fair in the 4 remote markets to identify and hire for all staffing needs. Connected with Chamber of Commerce with job postings to share with community.

Sales performance of District exceeded Company performance every year. Achieved company Shrink Award for Northlake, NC (FY08).

Developed both Area Managers and promoted them to District Manager. Lenox Store Manager nominated to FY10 Signature group future leaders of Coach.

Appointed to Corporate taskforce to analyze & identify management/staff census, payroll guidance for different volume levels/complexity of stores to gain consistency and profitability while supporting the service environment. Successfully outlined new census & payroll guidance for all volume levels in Company.

THE LIMITED FULL PRICE STORES - DISTRICT MANAGER GEORGIA/NORTHERN FLORIDA 2003 - 2005

Led a team of 12 general managers across Georgia and Florida, contributing to $15M in annual sales.

Strategically identified and recruited external talent for 6 Store Manager positions through Market Networking and walking the Malls to identify talent.

Development of “Best in Class” program / District responsible for rollout of LBOS operating platform.

EDUCATION

Attended Portland State University / Oregon State University (Completed coursework in Business and Marketing)



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