Z I YA B A T O V A
********@*****.***
OBJECTIVE: Materials/Supply Chain/Operations/Inventory
SUMMARY OF QUALIFICATIONS:
A well-regarded dedicated, hardworking, knowledgeable professional with 19 plus years of experience at Jet Blue airlines. People and service-oriented leader who delivers results, keeps everything humming along, and can be counted to prevent and nip problems in the bud. Creates goodwill by working effectively and efficiently with his team to ensure the customer is satisfied and the company's expectations are met.
WORK EXPERIENCE:
JetBlue Airline, New York, NY 2002-Present
Lead Materiel Specialist 2014 to Present
Responsibilities include coordinating technical operations, aircraft parts logistics, managing
the supply chain and inventory control
Synchronize nightly workload with AOG, and planning & maintenance departments
Optimize stock levels as needed at each site
Delegate inventory integrity responsibilities and control to material specialists
Assign duties to team members and monitor their progress
Supervise daily pending tech and inventory, as well as open order reports
Train new employees with Citrix, Murata system, and on daily operation procedures
Coordinate quality inspections of AOG parts with QC team
Materiel Specialist 2005-2014
Conducted inventory audits, inspections, shelf-life, assisted with the allocation and
reconciliations of stock levels per station, purchasing, aircraft records, repairs, and other
departments within JetBlue Airways.
JetBlue, NY
Compensation and Benefits Committee 2010 & 2017
Conducted and executed a comprehensive study of compensation and benefit
plans with six major airlines
Results positively impacted employee salaries and benefits
JetBlue, NY
Chairman Values Committee 2010–2013
Enhanced awareness within upper management of essential issues to labor
Increased trust and transparency between senior management and labor
Analyzed, prepared, and executed procedures that streamlined department functions
Raised morale and increased productivity
Held monthly meetings with fellow crew members, supervisors, and department
managers to determine needed improvements
Presented recommendations to executive leadership at quarterly meetings
JetBlue Airways, Long Beach, CA
Airport Operations 2002-2005
Carried out JetBlue five-level customer experience
Maintained the highest standards of safety and security at all times
Operated computers and specialist equipment such as air-bridge, scanners, and airline software
Issued boarding passes, rescheduled passengers, and other standard protocols
Operated computers and specialist equipment such as air-bridge, scanners, and airline software
Produced work-related documentation as required
I.C.P.I. Airlines, Istanbul, Turkey 1993–1994
Flight Coordinator/Station Manager
Managed daily financial and flight operations providing air transportation between
Tirana, Istanbul, Rome, Munich, and Vienna
Responsible for overall operations, including the collection of funds from ticket sales,
paying bills, administering payroll, and preparing financial reports
Interacted with officials in the Turkish Embassy and Albanian government regarding
permits, visas, and special requests utilizing the best interpersonal skills to maintain
relationships
Provided advice to the Albanian airport police chief to resolve airport security issues
including ways to tighten security in the loading and unloading of luggage
EDUCATION:
Rutgers University, New Jersey B.A. in Political Science and History 1986 Minor: Philosophy
COMPUTER:
M.S. Office Applications, Citrix Applications, and Murata Operation
CERTIFICATES:
Hazmat and Receiving Inspection
LANGUAGES:
Fluent in English and Turkish
REFERENCES: Available upon request