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Customer Service Project Manager

Location:
Fort Wayne, IN
Salary:
45000-55000
Posted:
July 10, 2022

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Resume:

VANESSA DORISSANT

**** ******* *** ****-*****, IN 46825, Cell: 603-***-****; adrozd@r.postjobfree.com; adrozd@r.postjobfree.com adrozd@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated Bilingual Doctor with solid experience managing many health projects related with HIV/AIDS, Tuberculosis and Malaria including budgeting and administration. SKILLS

o Project management

o Self-motivated

o Team liaison Conflict resolution

o Extremely organized

o Team leadership

o Data management

o Strong verbal communication

o Team Building

o Creativity

o Microsoft Office

WORK HISTORY

AM Trace LLC Case Navigator for Covid 19, 04/2021 to 02/2022 Managing a team of Investigator, provide training and support, conducting COVID-19 case investigations by phone, entering data into a state tracking system, and supporting ongoing case communication with persons who test positive for COVID – 19. Leddy Group Customer Service All Nutrient and Sukesha,09/2022 to 04/2021 Handle 90 calls daily worked new orders, explain promotion, provided basic technical support with products.

Haitian Creole/ French Creole Independent contractor translator Lexileet, 02/2019 to 01/2021 Facilitate conversation in French and Haitian Creole. Interpreting, translating document in Creole and French.

HIV/AIDS project manager, 11/2010 to 06/2017

Catholic Medical Mission Board Haiti – Port-au-Prince, Haïti Manage and supervise an HIV/AIDS project Creation of monitoring and evaluation tools, Train providers on infectious diseases such as HIV/AIDS Tuberculosis, Malaria.

EDUCATIONM.D: Medicine, 2008

Nov 2000-June 2008: Medicine University of Notre Dame d'Haïti – Port-au-Prince, June 13 - 16 2016: Program Management and Development Pro APM Group international January 26 - March 27, 2014: Leadership and management in Heath with Washington University



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