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Personal Assistant Call Representative

Location:
Providence, RI
Posted:
July 10, 2022

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Resume:

Aracy Sousa

Driven to Succeed

Providence, RI ***07

adrowo@r.postjobfree.com

+1-401-***-****

Authorized to work in the US for any employer

Work Experience

Front End Supervisor/Customer Service

Restaurant Depot - Cranston, RI

February 2022 to Present

• My position is to make sure that our clients got what they came for and are helped in any way needed, quickly.

• Making sure that the front-end of the store is always clean

• It is part of my duties to make sure there are no chances for robbery or stolen goods

• I am to also help the cashiers on duty if and when needed Machine Operator

Hilco Vision - Plainville, MA

November 2018 to April 2019

Operated various machinery

• Performed daily and weekly safe set and shut-down activities

• Safely maintained activity logs

• Keen attention to detail

• Trained new hires to maintain production tasks

• Performed periodic spot checks

• Safely maintained activity logs

• Operated various machinery

• Keen attention to detail

• Performed daily and weekly safe set and shut-down activities Customer Service Rep

Pride Auto Group - North Attleboro, MA

August 2003 to April 2004

• Answered phone and assisted clients with changes

• Created customer appointments

• Maintained up-to-date knowledge of customer accounts

• Provided assistance to clients

Personal Assistant

State Line Scrap - North Attleboro, MA

2002 to 2003

• Schedule appointments for my employer

• Making sure that business was always on point

Sales call representative

Sears Roebuck Co - Providence, RI

• Make outbound calls to customers who owned appliances

• The ultimate goal is to sell insurance plans to our customers, in the event that the appliances were to break down

Cashier

Walgreen's - North Providence, RI

• Make sure the isles were kept clean and in order

• As a cashier I had to tend to my customers

• Making sure at all times that the store was kept clean

• Opened and closed store

• Greeted every Customer

• Assisted customers as needed

Waitress

McDonald's - Pawtucket, RI

• Worked at a Fast Food Restaurant

• Handled 10 tables daily

• Took food and drink orders

• Served meals

• Checked on guests frequently

Salad & dessert chef

Chelo's Hometown Bar & Grille - Providence, RI

• Prepared chocolate/carrot cakes for our guests

• I prepared many different types of salads

• Always making sure my work space is clean

• Stock up on any or all condiments

Education

Pharmacy Tech I

Providence Skills Center

August 2007 to November 2007

GED

Providence Skills Center - Providence, RI

July 2007 to August 2007

Shea High School - Pawtucket, RI

September 1999 to November 2001

Skills

• Multi-langual, computer skilled

• English

• Portuguese

• Personal Assistant Experience

• Machining

• Spanish

• Packaging

• Pharmacy Technician Experience

• Multilingual

• Organizational Skills

• Office Management

• Order Entry

• Interpretation

• Computer Skills

• Typing

• Manufacturing

• Swimming (10+ years)

• Microsoft Word

• Bilingual

• Communication skills

• Computer networking

• Microsoft Office

• Supervising experience

• Insurance Verification

• Cold Calling

• Insurance Sales

• Microsoft Outlook

Languages

• English - Expert

• Spanish - Fluent

• Portuguese - Fluent

• Cape Verdean Creole - Expert

Awards

Biohazard Certification

August 2012

• It is my duty to clean up after patient's bodily fluids in a professional manner

• Fully covered with biohazard suit

• Always making sure there are no residual hazardous waste left over Certifications and Licenses

Pharmacy Technician

October 2007 to October 2009

• My duties included, keeping the Pharmacy section clean and tidy

• I had to attend to customers dropping off and picking up their prescriptions

• If any issues, the customers would have to consult their worries with the Pharmacist on duty

• Make sure that all medications are stored correctly in alphabetical order

• It is very important to always make sure that there are no incidences of drug interactions Assessments

Sales skills — Proficient

February 2021

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Teamwork: Interpersonal skills — Highly Proficient July 2022

Responding to challenging team situations at work

Full results: Highly Proficient

Sales skills — Proficient

July 2022

Influencing and negotiating with customers

Full results: Proficient

Food safety — Familiar

July 2022

Knowledge of proper food and equipment handling safety measures Full results: Familiar

Customer service — Familiar

July 2022

Identifying and resolving common customer issues

Full results: Familiar

Customer focus & orientation — Familiar

June 2022

Responding to customer situations with sensitivity Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I'm a people person, well mannered, delightful, secure and reliable. I am able to work in a fast paced environment. Teamwork is no issue for me. I can speak English, Portuguese, Spanish and Capeverdean

(Criollo) fluently.



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