Personal Assistant Call Representative
Resume:
Aracy Sousa
Driven to Succeed
Providence, RI ***07
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Front End Supervisor/Customer Service
Restaurant Depot - Cranston, RI
February 2022 to Present
• My position is to make sure that our clients got what they came for and are helped in any way needed, quickly.
• Making sure that the front-end of the store is always clean
• It is part of my duties to make sure there are no chances for robbery or stolen goods
• I am to also help the cashiers on duty if and when needed Machine Operator
Hilco Vision - Plainville, MA
November 2018 to April 2019
Operated various machinery
• Performed daily and weekly safe set and shut-down activities
• Safely maintained activity logs
• Keen attention to detail
• Trained new hires to maintain production tasks
• Performed periodic spot checks
• Safely maintained activity logs
• Operated various machinery
• Keen attention to detail
• Performed daily and weekly safe set and shut-down activities Customer Service Rep
Pride Auto Group - North Attleboro, MA
August 2003 to April 2004
• Answered phone and assisted clients with changes
• Created customer appointments
• Maintained up-to-date knowledge of customer accounts
• Provided assistance to clients
Personal Assistant
State Line Scrap - North Attleboro, MA
2002 to 2003
• Schedule appointments for my employer
• Making sure that business was always on point
Sales call representative
Sears Roebuck Co - Providence, RI
• Make outbound calls to customers who owned appliances
• The ultimate goal is to sell insurance plans to our customers, in the event that the appliances were to break down
Cashier
Walgreen's - North Providence, RI
• Make sure the isles were kept clean and in order
• As a cashier I had to tend to my customers
• Making sure at all times that the store was kept clean
• Opened and closed store
• Greeted every Customer
• Assisted customers as needed
Waitress
McDonald's - Pawtucket, RI
• Worked at a Fast Food Restaurant
• Handled 10 tables daily
• Took food and drink orders
• Served meals
• Checked on guests frequently
Salad & dessert chef
Chelo's Hometown Bar & Grille - Providence, RI
• Prepared chocolate/carrot cakes for our guests
• I prepared many different types of salads
• Always making sure my work space is clean
• Stock up on any or all condiments
Education
Pharmacy Tech I
Providence Skills Center
August 2007 to November 2007
GED
Providence Skills Center - Providence, RI
July 2007 to August 2007
Shea High School - Pawtucket, RI
September 1999 to November 2001
Skills
• Multi-langual, computer skilled
• English
• Portuguese
• Personal Assistant Experience
• Machining
• Spanish
• Packaging
• Pharmacy Technician Experience
• Multilingual
• Organizational Skills
• Office Management
• Order Entry
• Interpretation
• Computer Skills
• Typing
• Manufacturing
• Swimming (10+ years)
• Microsoft Word
• Bilingual
• Communication skills
• Computer networking
• Microsoft Office
• Supervising experience
• Insurance Verification
• Cold Calling
• Insurance Sales
• Microsoft Outlook
Languages
• English - Expert
• Spanish - Fluent
• Portuguese - Fluent
• Cape Verdean Creole - Expert
Awards
Biohazard Certification
August 2012
• It is my duty to clean up after patient's bodily fluids in a professional manner
• Fully covered with biohazard suit
• Always making sure there are no residual hazardous waste left over Certifications and Licenses
Pharmacy Technician
October 2007 to October 2009
• My duties included, keeping the Pharmacy section clean and tidy
• I had to attend to customers dropping off and picking up their prescriptions
• If any issues, the customers would have to consult their worries with the Pharmacist on duty
• Make sure that all medications are stored correctly in alphabetical order
• It is very important to always make sure that there are no incidences of drug interactions Assessments
Sales skills — Proficient
February 2021
Influencing and negotiating with customers
Full results: Proficient
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Teamwork: Interpersonal skills — Highly Proficient July 2022
Responding to challenging team situations at work
Full results: Highly Proficient
Sales skills — Proficient
July 2022
Influencing and negotiating with customers
Full results: Proficient
Food safety — Familiar
July 2022
Knowledge of proper food and equipment handling safety measures Full results: Familiar
Customer service — Familiar
July 2022
Identifying and resolving common customer issues
Full results: Familiar
Customer focus & orientation — Familiar
June 2022
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I'm a people person, well mannered, delightful, secure and reliable. I am able to work in a fast paced environment. Teamwork is no issue for me. I can speak English, Portuguese, Spanish and Capeverdean
(Criollo) fluently.
Contact this candidate