Customer service. Data Entry, Banking
Resume:
ANGELA L PLAVI
MARENGO, OH *****
******@*******.***
Career Objective
My career objective is to obtain a position with a company that will allow my skills, education and ability to become an asset to the company. I have 23 years of experience in the banking industry in various roles. I am a goal driven person with attention to detail and my leadership qualities and positive attitude will be an asset to my employer and the company.
Education
Carmichaels Area High School
Carmichaels, PA 15320
Diploma received
Ohio State School of Cosmetology
Westerville, OH 43081
Cosmetology License received
DeVry University
Columbus, Ohio
Associate’s Degree in Health Information Technology/Management. Courses Completed: Health Information Technology, Physiology, Psychology, Medical Terminology, Excel Applications, Legal and Ethical Issues in the Profession, Critical Thinking, and Career Development, Other HIT
/HIM related courses.
Experience
The Laurels of Mt. Vernon
Mount Vernon, OH 43050
Externship for Associate’s Degree in the HIT/HIM Program at DeVry University 80 Hours on Site/ Medical Records Department/ Laura Wilson, Director I worked side by side with the Medical Records Director performing audits on medical records for both new admissions and discharged patients. I gained knowledge and hands on experience of how a medical record should be assembled, coding of diagnosis, learning how to find and correct deficiencies, how to properly check out and check in a medical record when needed, and how to file and store medical records. Heartland Bank
Whitehall, OH 43213
August 28, 2006 – November 4, 2019
Centralized Maintenance Specialist,
Courses: Principals of Banking, certificate of completion, 100% Conflict Resolution Course, Communication Course, Listening Course, Team Building Course Honors: Quality and Excellence Award
● Customer Service
● Reviewing account documents for compliance and completeness
● Performing maintenance on customer accounts
● Item processing through electronic imaging
● Processing Mastercard payments
● Working with non-post reports, return deposit items and NSF reports
● Balancing institution cash
● Processing incoming and outgoing domestic and international wires
● Training new employees
● Scanning and indexing documents
.
First Federal Bank of Ohio
Mt. Gilead, OH 43338
December, 2005 – August, 2006
CSR/ New Accounts
Community Bank
Carmichaels, PA 15320
September, 2001 – October, 2005
Item Processor/ Back up Supervisor, Proof Department Additional Experience
● Client relation skills
● Cosmetologist
● Word
● Excel
● Ten key adding machine, printer, copier, fax machine, Biz Hub, Multi-line telephone
● Problem solving skills
● Data entry
● BPM
● Client Link system
● Client Central system
● Can work well independently with little or no supervision and also work well as part of a team
● Quick learner
● Attention to detail
Contact this candidate