Annie C. Fowlkes
Milwaukee, WI *****
Email: *************@*******.***
Phone: 414-***-****
Dear Human Resource Representative:
Currently seeking employment where I can utilize all of my organizational, computer, and business skills to help an organization like yours achieve its business goals. With twenty years of being employed in a variety of coordination and support roles, I am presently providing administrative support for the non-profit human services industry. As a member of your team, I will offer professional support and a vast knowledge in the areas listed below. For more detailed information about my experience and work history, please see the enclosed resume.
Software Applications: Microsoft Office and various data entry systems
Customer Service: Handling calls and dealing with complaints
Administrative Management Support: Document organization, preparing presentation materials, scheduling, meeting planning, and handling of departmental communications
Organizational and supervisory: Impeccable organization and coaching abilities I assure you, you will not be disappointed in making me a part of your team. So, if you are seeking a candidate with a proven track record of accomplishments in providing professional level support, impeccable organization and coaching skills; then I know I can be a valuable assess to your organization. Not only am I am a solid performer, but I am conscientious, reliable, forward thinking, and willing to go the extra mile to exceed expectations. Thank you for your time and consideration for employment. I look forward to hearing form your organization in regards to being a part of your team. You can reach me at 414-***-****, or send an email to *************@*******.***
Sincerely,
Annie C. Fowlkes
Annie C. Fowlkes
Annie C. Fowlkes
Milwaukee, WI 53206
Email: *************@*******.***
Phone: 414-***-****
OBJECTIVE
Be part of an organization that seeks dedicated and skillful team members who can help deliver on business goals and objectives, while providing opportunities for personal and professional growth.
EXPERIENCE
SaintA/Wellpoint Care Network, Milwaukee WI (2013 – 2021) Program Administration Assistant –Wraparound Program
Coordinate and communicate schedules for Care Coordinators/Supervisors
Update case files and general database maintenance
Assist management with supervisory duties on a daily basis
Primary operator for the Database system
Prepare Reports, distribution of mail, and coordination of meetings and events St. Charles Youth and Family Services, Milwaukee WI (2002… - 2013) Administration Assistant – Wraparound Program
Coordinate and communicate schedules for Care Coordinators/Supervisors
Update case files and general database maintenance
Assist management with supervisory duties on a daily basis
Primary operator for the ECHO system
Prepare Reports, distribution of mail, and coordination of meetings and events Covenant Healthcare, Milwaukee WI (2002 - 2002)
Office Administrative Assistant
Provide clerical support and data entry
File management
Customer Service
Regis Marketing Group, Milwaukee WI (1996 - 2002)
Computer Operator
Provide secretarial support and data entry
Coordinate projects for marketing promotions
Serve as Microsoft Office Expert and maintain databases
Handle customer service telephone inquiries
Research information for management staff
Ensure all reports and files are maintained for all programs University of Wisconsin Milwaukee College of Engineering, Milwaukee WI (1995 - 96) Program Assistant
Coordinate staff and program meetings
Organize and coordinate program logistics and marketing promotions
Record keeping and file maintenance
In charge of scheduling and computer operations
Word processing and database maintenance
Technical Resources Incorporated (Wisconsin Smart Energies), Milwaukee WI (1986- 1995)
Associate Computer Operator
Customer service inquiries
Maintain computer inventory systems
Budget and account management
Data entry, data analysis, and logistics for order entry and fulfillment
Clerical support
EDUCATION
Annie C. Fowlkes
Milwaukee, WI 53206
Email: *************@*******.***
Phone: 414-***-****
Associate degree in General Business Administration from Milwaukee Area Technical College. Additional courses in Business Management and Computer Science at Alverno College
SKILLS SUMMARY
Possess solid skills in operating applications and systems like: Microsoft Windows, Microsoft Office Professional, WordPerfect, Lotus, Purchasing, Billing and Invoicing, and Telemarketing.
HOBBIES
My hobbies include cooking and event planning for small to medium size gatherings
Reference: Lisa Austin 414-***-**** Email: *********@***.*** Josette Alexander 414-***-****