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IT Project Manager

Location:
Knoxville, TN
Posted:
July 10, 2022

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Resume:

Mary Elizabeth Watson, JD

Knoxville, TN, **** (**7) 372 – 5296 adrot8@r.postjobfree.com https://www.linkedin.com/in/marywatsonlaw/ Targeted Roles: Contract Manager Senior Legal Contracts Analyst Highly accomplished and visionary professional with progressive years of experience and background in contract administration, project coordination, IT project management, and property management. Upcoming bar licensed attorney, focusing on contracts and business law. Equipped with incomparable administrative and operations management capacities. Leveraging exceptional support in policy development on risk management, review, and evaluation to ensure legal compliance. Self-starter with a proven capacity to impact purposeful results that provide value to organizations. Versatile communicator and collaborator committed to achieving business objectives and operational excellence. CAREER HIGHLIGHTS

Provided process improvement for the database spreadsheet for intake and tracking of 200 active licensing and Saas-based agreements.

Worked with the Assets Management team in organizing the tracking and management process for $1M+ in hardware and software assets.

Served as an IT Project Manager and oversaw the implementation of the new accounting and document management systems for processing a volume of 50,000 invoices per month for 700+ stores nationwide.

Spearheaded the implementation of security system software for 785+ stores nationwide. CORE COMPETENCIES

Strategic Leadership Operations Management Process Improvement People Improvement Database Management Project Implementation Contract Management MNDAs & NDAs USPTO Searches Legal Research Federal & State Regulations Licensing Agreements Trademark Research SaaS Agreements Contract Documents Contract Administration Internal Stakeholders Contract Compliance Process Improvement Technical Document Proposals & Templates Professional Services Contract Drafting Negotiation Strategies Contract Review Assessing Risk Complex Correspondence Point of Contact Automation Court Briefs Drafting Contract Negotiation Project Management Company Policies and Procedures Implementation Continuous Improvement Diplomacy Resourcefulness Creativity Problem Solving Analytical Thinking Attention to Detail Excellent Communication Cultural Awareness & Sensitivity Strong Work Ethic Methodical & Multi-functional Independent Coordinate Interpersonal & Collaboration Critical Thinking Flexibility & Adaptability Collaborative

CONTRACTS AND PROJECT MANAGEMENT EXPERIENCE

Contract Administrator Cellular Sales Inc., Knoxville, TN April 2022 – June 2022

• Processed a daily volume of 10 – 15 internal and third-party contracts with a monthly volume of 100+ contract documents.

• Headed contract intake, review, analysis, reporting, and tracking to maintain a high degree of accuracy and communicated potential risks.

• Collaborated with the legal team and Procurement director, ensuring high-level oversight of high-dollar software agreements and other third-party contracts, and led a thorough contract review to track term renewals, revisions, subscriptions execution, and cancellation. IT Project Manager Cellular Sales Inc., Knoxville, TN June 2021 – April 2022

• Led the implementation of IT services and software-based products using internal PMO processes and widely used PMI tools and resources.

• Initiated meetings with internal stakeholders to ensure smooth IT services and SaaS-based tools transition from concept to completion.

• Facilitated the setup and implementation of project plans with third-party vendors and internal support teams.

• Maintained thorough oversight of projects from Initiating, to Planning, to Executing, to Monitoring, to Controlling, to Closing.

• Conducted presentations to internal teams and senior-level management for budget review, contract compliance, and timeline success.

• Implemented technology services and software in collaboration with business analysts, database administrators, infrastructure, and procurement teams.

Contact Center Project Coordinator Cellular Sales Inc., Knoxville, TN July 2020 – June 2021

• Spearheaded in providing operational support and assistance to internal stakeholders such as the Contact Center Operations Manager in managing large internal teams such as the Outbound Sales Callers, Customer Relations, Quality Assurance, and Training.

• Directed project implementation on software and services used for ROI tracking call stat data, financial data, and sales force measures.

• Presided over meetings with the management team of the Call Center to deliver status reports, track the progress of timelines, and troubleshoot in order to reach necessary monthly and quarterly sales goals. Associate General Counsel (Extern) Lincoln Memorial University – Duncan School of Law, Knoxville, TN August 2019 – November 2019

• Managed university affiliate licensing agreements to ensure accuracy and compliance with secondary education laws, including HIPAA and FERPA.

Mary Elizabeth Watson, JD Page 2 adrot8@r.postjobfree.com (757) 372 – 5296 CONTRACTS AND PROJECT MANAGEMENT EXPERIENCE (continuation)

• Mitigated risk by ensuring compliance with national collegiate fundraising regulations and conducted extensive research and policy review.

• Provided guidance to General Counsel through data and research to assist decisions regarding university-wide policy changes.

• Authored interdepartmental policies regulating on-campus and off-campus university-affiliated events. Associate Property Manager United Property Associates, Suffolk, VA April 2013 – December 2013

• Fostered positive relationships with prospective and current tenants, showing properties to tenants and answering relevant questions.

• Managed multimillion-dollar properties under an HOA for a luxury waterfront and golf course community.

• Handled lost of lost of HOA compliance management, government regulations, and community maintenace.

• Oversaw the timely and successful completion of maintenance requests and executed detailed and legally compliant lease agreements.

• Supervised all financial procedures, including verifying renter income, processing monthly payments, and executing default protocols.

• Created organizational systems to support record keeping, efficient financial transactions, and prompt renter complaint resolution. LEGAL INTERNSHIPS / PRACTICAL IP EXPERIENCE

Trademark Administrator (Intern) The Creator’s Law Firm, Charlotte, NC September 2017 – December 2017

• Conducted trademark and copyright searches for both state and federally owned intellectual property.

• Headed in filing trademark and copyright infringement claims for business clients under the DMCA across social media platforms.

• Drafted business agreements, cease and desist letters, and service contract requests for client business owners.

• Assisted managing attorney with processing and tracking of trademark applications with the USPTO. IP Analyst & Business Development (Intern) Edison Nation Medical - Business Incubator, Charlotte, NC June 2015 – September 2015

• Analyzed multiple portfolios of medical devices and equipment for patentability and success at the USPTO.

• Organized sales campaign for 21 patented devices and products, successfully securing long-term licensing and retail contracts. EDUCATION

Juris Doctorate, Bar License Pending, July 2022

Lincoln Memorial University, Duncan School of Law, Knoxville, TN 2018 Bachelor of Science in Criminal Justice/Sociology

Old Dominion University, Norfolk, VA

VOLUNTEER EXPERIENCE

Volunteer, Legal Aid of East Tennessee 2017 – Present ORGANIZATIONAL AFFILIATIONS

Member, Knoxville Bar Association 2017 – Present Member, American Bar Association 2014 – Present

AWARDS

Regional Winner of the National IP LawMeets Competition (Contract Negotiation Competition) 2016 President of the Intellectual Property Law Society 2016 Dean’s Professionalism Award (2016) 2016

TECHNICAL SKILLS

Asana Adobe DocuSign Service Channel CRM Systems Salesforce Teams RingCentral Cisco Social Media (Facebook, Twitter, Instagram, & Hootsuite) ServiceNow Salesforce CRM Tools PMP (Agile & Waterfall) Microsoft Office Suite



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